Event Manager | Full-Time | Durham Convention Center

Welcome page Returning Candidate? Log back in! Event Manager | Full-Time | Durham Convention Center Location US-NC-Durham Job Post Information* : Posted Date 2 weeks ago(7/6/2026 2:50 PM) Job ID 2026-32803 Location Name Durham Convention Center Category Venue Management Type Regular Full-Time Location : Location US-NC-Durham Job Post Information* : External Company Name Oak View Group Job Post Information* : External Company URL https://www.oakviewgroup.com/ Location : Postal Code 27701 Location : Address 301 W Morgan Street Job Post Information* : Post End Date 10/2/2026 Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.  Position Summary The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule, and supervise all event staff; and interact with local public safety officials to ensure events run smoothly. Coordinate communication between event staff and delegate assignments and be responsible for and ensure overall customer and lessee satisfaction and experience. This role pays an annual salary of $45,000-$55,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until October 2, 2026 Responsibilities Advance, plan, service, supervise, and manage all assigned events. Serve as the primary point of contact for all client and internal needs associated with assigned events. Coordinate communication between venue staff, event staff, contractors, vendors, and clients throughout event planning, load-in, event operations, and load-out. Prepare and distribute event documentation, including event estimates, data sheets, settlements, invoices, and post-event documentation in accordance with organizational standards. Collect payments, insurance certificates, permits, licenses, and other required event documentation on time. Coordinate service needs with food and beverage providers and arrange hospitality as needed. Advise clients on available venue services and approved vendors to enhance the event experience and maximize revenue. Recruit, train, schedule, supervise, and evaluate event and security staff. Determine appropriate staffing levels and assign work responsibilities. Prepare and approve bi-weekly payroll for event and security staff. Provide leadership and direction to event personnel while maintaining high standards of customer service and professionalism. Ensure the facility is properly prepared before, during, and after all events, including cleanliness, setup, and operational readiness. Conduct venue walkthroughs before client arrival and after events to verify opening and closing responsibilities have been completed. Coordinate with police, fire, EMS, and other municipal agencies to ensure safe and successful event operations. Review emergency procedures with event staff prior to each event. Serve as Manager on Duty as assigned, including evenings, weekends, holidays, and other non-traditional hours. Investigate and resolve client and guest concerns in a professional and timely manner to ensure customer satisfaction. Establish and maintain effective working relationships with clients, vendors, contractors, municipal agencies, staff, and patrons. Ensure event services are delivered with exceptional attention to detail, hospitality, and professionalism. Complete all event documentation accurately and on...