Senior Operations Program Manager

Senior Operations Program Manager | Microsoft Careers Skip to main content Microsoft Careers Careers Careers Search Search jobs Sign in Single PositionView All JobsSenior Operations Program ManagerIndia, Telangana, HyderabadApply nowAdd to cartFind out how well you match with this jobUpload your resumeJob descriptionCompany and benefitsJob number200042721Date postedJul 16, 2026Work site3 days / week in-officeTravelLess than 25%ProfessionSupply ChainDisciplineSupply PlanningRole typeIndividual ContributorEmployment typeFull-TimeOverviewMicrosoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries.Within CSCP, the Spares Supply Chain organization is reinventing and transforming the cloud service parts supply chain.  Our goal is to ensure the right spare parts are in the right place at the right time to support global capacity requirements and make sure our customers have the cloud capacity they need when they need it.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.#CSCP #CSCPJobsResponsibilitiesDrive global fulfilment of spare parts and manage blockers to streamline the order fulfilment across spares supply chain process.  Build strong working relationships across multiple disciplines (Sourcing, Finance, Data Center Operations, Distribution Centers and others) Manage supplier performance to ensure continuity of supply. Cultivating strategic relationships and influence across the organization and suppliers.  Define new data-driven models to support the evolving business need and optimize service level. Implement measurement frameworks to enable data-driven decision making.  Work independently and be agile in a dynamic and growing environment.  Partner with Sourcing Managers on various SRM activities to monitor and drive supplier performance metrics.  Support business case, financial impact and recommend go-forward plans through the analysis of large data sets  Drive continuous improvement of deployment processes, including assessment & improvement of program delivery capabilities, analysis & insights of business performance metrics, and manage voice-of-the-customer feedback loops. QualificationsRequired Qualifications Degree in engineering or Supply Chain or Operations or equivalent with 12-15 years’ relevant work experience.  Detailed knowledge of supply chain planning and/or management, inventory management, order management, Sourcing and procurement processes, hardware & network service models. Proven track record of large-scale project delivery with 12-15 years of experience in supply chain.  12–15 years of experience identifying opportunities and driving process re-engineering, automation, and operational...