Role responsibilities
The Sales and Operations Lead supports customer experience and sales initiatives while overseeing store operations and leading the team. This role involves engaging with customers, driving sales performance, and ensuring compliance with company policies and regulations.
Requirements
Candidates should have strong leadership and communication skills, along with a deep understanding of customer experience and sales. Experience in retail management and proficiency in retail systems and compliance software are preferred.
Key skills
Leadership, Communication, Customer Experience, Sales, Organization, Detail-Oriented, Team Motivation, Retail Systems, Compliance Software, Reporting Tools, Training, Inventory Management, Problem-Solving, Visual Merchandising, Community Engagement, Product Knowledge
Keywords
Sales, Operations, Customer Experience, Retail, Cannabis, Leadership, Inventory Management, Compliance, Visual Merchandising, Community Engagement, Training, Team Management, Sales Metrics, Product Knowledge, Cash Handling, Field Marketing, Social Media, Customer Reviews, Loyalty Programs, METRC, POS Systems, Problem-Solving, Operational Improvements, Merchandising, Employee Performance, Tips, Full-Time, UFCW Local 5/8, Professional Development