Operations Buyer - Procurement Assistance Center Representative (German)

Skip to content IBM < Back to search results Operations Buyer - Procurement Assistance Center Representative (German) BUDAPEST, Budapest, Hungary Administration & Technician Email X LinkedIn Apply now Introduction At IBM Finance & Operations, we are the backbone of IBM’s transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity. You’ll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment. Your role and responsibilities Procurement of products and/or services below given clip levelMeet or exceed contracted SLA measurements (CSL, KPI and SM) in operational delivery Communication with client requesters including but not limited to C-levels and suppliers for information as required (eg. regarding price and delivery)Efficient processing of Purchase Requests and Purchase Orders, knowledge of SAP application and other client applicationsReceive and handle email/call help requests from clients and document in SNOW (Service Now) timely and accuratelyDemonstrate and apply knowledge of all client specific processes and procedures. Resolve blocked invoices and interface with support teams (eg. Accounts Payable), clients and suppliers on payment issues with Sourcing Buyer(s) and/or Category Manager(s)Ensure full quality compliance and audit readiness of all purchasing documents, through evidence documented Additional responsibilities:Escalate to leadership or Category Manager when requiredFollow up pending or delayed issues via phone / e-mail and escalate to leadership when necessary Ensure full quality compliance and audit readiness of all purchasing documentsPromote process efficiencies through focus on automated channels, management of catalogues as requiredSupport client specific category strategiesPromote process efficiencies through focus on automated channels.  Required education High School Diploma/GED Required technical and professional expertise Fluent German and English language skills - both verbal and writtenKnowledge of sourcing and procurement processesClient facing skillsStakeholder management up to C-levelsProject ManagementExcel skillsSupplier relationship management expertiseAccurate project documentation competency ProfileAssertive personalityExcellent  communication skills, both verbal and writtenTeam player attitudeAbility to work independently with minimal supervisionProactive character, taking the initiativeAttention to detail and accuracy in every aspect of the roleFlexibility to undertake any non-routine requestsOpen for new challenges and look for win-win situations Preferred technical and professional experience Preferred IT Skills:MS Office, Outlook, Ariba, SAP, SNOW, Planon etc.PAC - Procurement Assistance CenterMarket Intelligence Knowledge: Understanding of market intelligence and benchmarking related to relevant commodities to inform procurement decisions.Procurement Tool Familiarity: Exposure to procurement-related tools to process POs and document supplier/PO related information. Category Supplier Knowledge: Understanding of specific categories and category suppliers to effectively negotiate...