APAC Employee Relations Regional Lead

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox APAC Employee Relations Regional LeadFull-time Compensation: SGD 13000 - SGD 18500 - monthlyCompany DescriptionWise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.More about our mission and what we offer.Job DescriptionWe’re looking for a Regional Employee Relation (ER) Lead to join our ER team in the Singapore office. This role is a unique opportunity to have an impact on Wise’s mission and assist our Wisers, Leads and teams in delivering a seamless employee experience throughout the entire ‘Wiser’ journey.This role will report to our Global Employee Relations Director based in London.Your mission: As one team, our Employee Relations’ (part of People Services) vision is to create fast, convenient, transparent Wiser support, powered by smart tech and human advice. To help us get there, you’ll have the exciting opportunity to own Employee Relations (ER) matters across APAC, providing important insights and sound recommendations for policy and process changes, and ensuring key stakeholders are continually informed of legislation, law and regulation updates.You’ll also provide input on team goals, KPIs, efficiencies, process improvements and future optimisation of our regional ER team, through deliverables in local and global projects.You'll be leading a team of Employee Relations Advisor, assisting them in navigating the complexities of advisory and case management. Your leadership will contribute to the cultivation of a safe, inclusive workplace—an environment where employees thrive and contribute to the overall success of Wise.Here’s how you’ll be contributing to the team:Allocate new ER cases to Advisors taking into account volume and complexityIndependently own ER matters end-to-end, supporting and advising Wisers and Leads through a significant volume and range of complex situations (from internal conflict management to external escalated cases), and balancing our exposure and appetite to risk in the process (liaise with internal and external counsel on complex cases)Analyse Employee Relations trends and recommend solutions to address systemic issues, enabling the business to make sound and proactive decisions and take strategic actions where needed in conjunction with the Global ER Lead.Improve on critical commercial outcomes by proactively identifying challenges and managing risks associated with individual cases, being prepared to challenge and be challenged and use advanced techniques to determine best outcomes.Strengthen our collaboration between ER function and People Partners, equipping both teams with informed data insights to drive empowered stakeholder relationships. Coach and upskill ER People Advisors in navigating end-to-end management of Employee Relations cases with increased complexity, sensitivity, regulation and risk, and cross-sharing recommendations and learnings from specific cases to enable further development across the Global ER team.Act as a point of escalation for Employee Relations cases with deeper complexity/severity (e.g. disputes, hearings, tribunals).Provide important insights and sound recommendations for policy changes (local and  global), ensuring key stakeholders are continually informed of legislation, law and regulation updates.Develop capability of Business Leads to independently handle a range of Employee Relations matters, developing management styles to foster positive working relationships with Wisers.Collaborate with Global ER Lead and other Regional ER Leads on future ER Strategy and associated...