Starbucks Supervisor - Hilton Alexandria Old Town

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Starbucks Supervisor, you’re not just overseeing operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
• Keep operations running smoothly: Supervise and oversee all Starbucks activities, ensuring stations are stocked, organized, and operating according to established standards
• Support efficient service: Prepare beverages for servers to deliver to guests, process transactions, and ensure collaboration between the bar and service teams
• Supervise and develop the team: Train, schedule, and supervise bar staff, providing guidance and support to ensure high performance and excellent service
• Address guest concerns professionally: Manage situations involving unsatisfied guests with care and respect, ensuring a safe environment
• Uphold regulatory standards: Maintain compliance with health, safety and sanitation awareness regulations, ensuring the highest standards of guest and team member wellbeing

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.