This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Operations Analyst based in United States.
This role sits at the center of business operations, supporting the systems, data, and workflows that enable Sales, Marketing, Customer Success, and Finance teams to operate efficiently. You will help improve and scale core business processes by optimizing CRM and operational tools, strengthening data quality, and enhancing reporting capabilities. Acting as a key connector between technical systems and business needs, you will translate operational challenges into practical, scalable solutions. The role blends analytics, systems support, and process improvement, with a strong focus on automation and efficiency. You will also contribute to the evaluation and implementation of new technologies, including AI-driven tools, to modernize how teams work. This is a highly cross-functional environment where curiosity, adaptability, and problem-solving directly drive business impact.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Operations Analyst based in United States.
This role sits at the center of business operations, supporting the systems, data, and workflows that enable Sales, Marketing, Customer Success, and Finance teams to operate efficiently. You will help improve and scale core business processes by optimizing CRM and operational tools, strengthening data quality, and enhancing reporting capabilities. Acting as a key connector between technical systems and business needs, you will translate operational challenges into practical, scalable solutions. The role blends analytics, systems support, and process improvement, with a strong focus on automation and efficiency. You will also contribute to the evaluation and implementation of new technologies, including AI-driven tools, to modernize how teams work. This is a highly cross-functional environment where curiosity, adaptability, and problem-solving directly drive business impact.
Accountabilities
- Partner with cross-functional teams to optimize end-to-end business processes, improve operational efficiency, and support scalable workflows across Sales, Marketing, Customer Success, and Finance functions.
- Support administration and continuous improvement of core business systems such as CRM, ERP, marketing automation platforms, and internal tools, ensuring reliability and usability.
- Troubleshoot system issues, manage enhancement requests, and recommend process improvements that strengthen productivity and employee experience.
- Build and maintain dashboards, reports, and data models to support performance tracking, forecasting, and strategic decision-making.
- Ensure data accuracy and integrity through ongoing data quality initiatives, governance practices, and validation processes.
- Support system integrations and automation initiatives to ensure seamless data flow across business applications and reduce manual effort.
- Assist in onboarding, offboarding, and employee enablement by maintaining documentation, training materials, and system access processes.
- 3+ years of experience in business operations, revenue operations, sales operations, or systems-focused roles within a SaaS or technology environment.
- Hands-on experience with CRM platforms such as Salesforce, with familiarity across tools like HubSpot, NetSuite, or similar business systems.
- Strong analytical skills with the ability to interpret data, identify trends, and recommend actionable process improvements.
- Exposure to integration or automation tools (e.g., Zapier, Celigo, Informatica, or similar) is a strong plus.
- Excellent communication and collaboration skills, with the ability to translate business needs into technical or operational solutions.
- Strong organizational skills and ability to manage multiple priorities in a fast-paced, evolving environment.
- Curiosity and willingness to learn new systems, tools, and technologies, including AI-enabled solutions.
- Competitive base salary range: $70,000 – $85,000
- Equity eligibility as part of the compensation package
- Comprehensive health, dental, and vision insurance
- 401(k) with company match
- Flexible vacation policy and remote-first work environment
- Phone and internet stipend for home office support
- Work-from-home stipend and additional employee support resources
- Opportunity to work with modern tools, automation, and AI-driven technologies in a fast-scaling environment