Senior Internal Communications Specialist

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Senior Internal Communications SpecialistFull-timeCompany DescriptionIFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.Job DescriptionThe role of Senior Internal Communications Specialist is a hands-on, delivery-focused, and reaches employees effectively.This role plays a critical position at the heart of a busy and fast-paced global Internal Communications team. Reporting into the Global Internal Communications Director, this role is responsible for supporting the planning and execution of internal communications across key channels, campaigns, and programs - ensuring content is delivered on time and is engaging, consistentpart in enabling internal communications at scale, with a strong focus on Viva Engage, video production, and performance reporting. The Senior Internal Communications Specialist will also support major moments such as Global Town Halls, internal campaigns, and always-on engagement initiatives.As a Senior Internal Communications Specialist, you can expect your role to typically involve some or all of the following:  Support and continuously improve Viva Engage enablement, communities, channels, and content owners to drive meaningful engagementProvide guidance and best practice on community management to ensure Viva is used effectively across the organizationCreate, edit, and publish engaging content across internal channels, including posts, articles, and campaign materialsSupport the team internal editorial planning, ensuring a consistent and coordinated flow of communications aligned to business prioritiesDeliver support for key initiatives such as Global Town Halls and internal campaignsManage and execute always-on engagement channelsProvide video creation and editing support, enabling teams and leaders to produce impactful video contentSupport studio video and podcast production requirements for internal communicationsTrack and report on internal communications performance, including Viva Engage analytics, Global Town Hall engagement metrics, and external perception platforms such as Glassdoor and IndeedUse insights and data to continuously improve...