Quality Assurance, Monitoring & Testing Analyst 2

Single PositionExplore a Career With UsView All JobsQuality Assurance, Monitoring & Testing Analyst 2PUNE, Mahārāshtra, IndiaApply NowFind out how well you match with this jobUpload your resumeJob descriptionJob ID26977122Date posted07/05/2026DepartmentControls Governance & OversightAt Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.We’re currently looking for a high caliber professional to join our team as Quality Assurance, Monitoring and Testing Analyst 2, Hybrid based in Pune, India. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:· Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.· We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.· We empower our employees to manage their financial well-being and help them plan for the future.· Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.· We have a variety of programs that help employees balance their work and life, including generous paid time off packages.· We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.In this role, you are expected to: Good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk ManagementAssist in performing the monitoring review that augment the principles defined per ARCM (Activity, Risk, Control & Monitoring)Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policyParticipate in strategic initiatives for control performance enhancement, etc.Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures.Help to identify any monitoring breaks and suggest enhancementsAssisting in the creation and maintenance of reports for control tracking and analysisHelp to identify risks across the business and organize cross functional solutionsAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and...