Sales Ops Specialist

Butcher Power Products (BPP) designs and manufactures mission‑critical and industrial power solutions for essential infrastructure nationwide. Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high‑quality systems and take pride in delivering work that truly matters.
About the role 
The Sales Operations Specialist (SOS) serves as a critical liaison between Global Account Managers and the Order Management team. This role ensures that all customer purchase orders are accurate, complete, and ready for processing. The SOS is responsible for validating incoming orders, coordinating required documentation, facilitating customer onboarding, and enabling a seamless transition into Order Management for execution. 
What you'll do 

• Order Intake & Documentation Review 
• Review all incoming customer purchase orders to ensure completeness and accuracy prior to submission. 
• Confirm that only current working versions of documents are included in order packages. 
• Act as the primary point of contact between Global Account Managers and Order Management during order intake. 
• Identify missing documentation, scope gaps, or clarifications needed and coordinate with Account Managers. 
• Maintain organized and complete order files to support efficient processing. 

Required Documentation Management 

• Original RFQ for project context and history. 
• Working Quote. 
• Proposal aligned with the Working Quote. 
• Quote Submittal Drawings. 
• Project Plans, including Single-Line Diagrams. 
• Statement of Work (SOW), when applicable. 
• Full CD&E (Comply, Deviate, Exclude) documentation or applicable specifications. 
• All relevant communications regarding scope, inclusions, exclusions, or customer requirements. 

Customer Setup & Onboarding 

• Verify customer accounts exist within the CRM system prior to order processing. 
• Coordinate with Accounting to establish customers in Dynamics 365 Finance & Operations. 
• Obtain required documentation for new customers: Credit Application, W-9, Tax Exemption Certificate, if applicable. 
• Follow up with Account Managers to ensure onboarding documentation is completed promptly. 

Reporting & Process Improvement 

• Support improvement initiatives across order intake and sales operations workflows. 
• Collaborate with Order Management on CRM reporting tools and dashboards. 
• Assist in generating reports for sales performance and operational metrics. 
• Help standardize processes and reporting as systems mature. 

What you bring — required 

• Strong organizational skills and attention to detail. 
• Excellent communication and follow-up skills. 
• Ability to manage multiple priorities simultaneously. 
• Strong collaboration skills across Sales, Accounting, Order Management, and Operations. 
• Proficiency with Microsoft 365 tools, including Outlook and Excel. 

What you bring — preferred (not required) 

• Experience in manufacturing, project-based, or engineered-to-order environments. 
• Familiarity with CRM or ERP systems; Dynamics 365 preferred. 
• Experience supporting order intake, documentation management, customer setup, or sales operations reporting. 

Compensation

The base pay range for this role is $65,000 – $72,000 per year.
Equal Opportunity Employer
Butcher Power Products is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
If you require a reasonable accommodation during the application or interview process, please let us know.
Compensation ranges are provided in accordance with applicable state and local pay transparency laws.