This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Instructional Designer based in United States.
This role is an opportunity to design impactful learning experiences that help employees build the skills needed to deliver exceptional service and business results.
You will partner with cross-functional teams to create innovative training solutions using modern instructional methodologies and technology.
The position combines creativity, project management, and data-driven evaluation to improve learning effectiveness and performance outcomes.
You will own the full learning design lifecycle, from needs analysis and content creation to implementation and measurement.
Working in a dynamic environment, you will influence learning strategies across multiple business areas and support continuous improvement initiatives.
This role is ideal for an experienced learning professional who enjoys solving complex challenges and creating engaging experiences for diverse audiences.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Instructional Designer based in United States.
This role is an opportunity to design impactful learning experiences that help employees build the skills needed to deliver exceptional service and business results.
You will partner with cross-functional teams to create innovative training solutions using modern instructional methodologies and technology.
The position combines creativity, project management, and data-driven evaluation to improve learning effectiveness and performance outcomes.
You will own the full learning design lifecycle, from needs analysis and content creation to implementation and measurement.
Working in a dynamic environment, you will influence learning strategies across multiple business areas and support continuous improvement initiatives.
This role is ideal for an experienced learning professional who enjoys solving complex challenges and creating engaging experiences for diverse audiences.
Accountabilities:
- Design and develop innovative learning solutions, including e-learning modules, instructor-led training, blended learning programs, self-directed resources, job aids, facilitator guides, and interactive learning tools.
- Lead the full instructional design lifecycle, including analysis, design, development, implementation, and evaluation (ADDIE).
- Create learning experiences using digital tools, virtual platforms, AI-enabled technologies, and established design frameworks.
- Develop assessments and evaluation methods to measure learner progress, skill adoption, and business impact.
- Analyze performance metrics, feedback, and business results to continuously improve training programs and maximize learning ROI.
- Manage multiple instructional design projects simultaneously, tracking timelines, milestones, and deliverables.
- Collaborate with internal stakeholders and subject matter experts to ensure learning content is accurate, relevant, and aligned with business needs.
- Facilitate train-the-trainer sessions and support live training delivery when required.
- Identify opportunities to improve business performance through learning strategies, tools, and resources.
- Bachelor’s degree or equivalent professional experience; formal training in instructional design, adult learning theory, learning evaluation, or related areas is preferred.
- 4–7 years of experience designing and developing engaging learning programs.
- 2+ years of experience facilitating training sessions or instructor-led learning experiences.
- Proven experience managing learning projects through analysis, design, development, implementation, and evaluation phases.
- Experience supporting high-volume service, sales, or operational environments where adaptability and flexibility are essential.
- Strong knowledge of instructional design methodologies and learning experience development.
- Experience using e-learning authoring tools, virtual learning platforms, and digital training technologies.
- Proficiency with tools such as Articulate Storyline or similar learning development platforms is preferred.
- Ability to use business metrics, assessments, and feedback to evaluate learning effectiveness and improve outcomes.
- Strong stakeholder management skills, with the ability to collaborate with subject matter experts and teams across an organization.
- Experience incorporating AI-enabled technologies and modern approaches to scale learning content creation.
- Strong visual design skills with the ability to create intuitive, engaging, and user-friendly learning materials.
- Competitive salary range of $69,000–$94,000 USD depending on experience, skills, location, and qualifications.
- Comprehensive healthcare coverage, including medical, dental, vision, disability, life insurance, and mental health benefits.
- 401(k) retirement plan with company match.
- Tuition assistance to support professional growth and development.
- Flexible time off, paid sick leave, and paid holidays.
- Parental planning benefits and family support resources.
- Bonus and incentive programs.
- Opportunities for career growth and continuous learning.
- A collaborative and inclusive workplace focused on innovation, belonging, and employee success.
- Remote work opportunities available for candidates located in eligible U.S. states.
- Travel support provided when occasional in-person onboarding is required.
The Instructional Designer will develop and deliver engaging learning solutions that improve employee performance, support business objectives, and enhance operational effectiveness. The role requires strong collaboration with subject matter experts, project ownership, and the ability to leverage technology to create scalable learning experiences.
Requirements:
The ideal candidate brings strong instructional design expertise, experience creating impactful learning programs, and the ability to work effectively with diverse teams in a fast-paced environment. They should combine creativity, technical proficiency, and strong project management skills.