Principal Customer Engineering (CE) Lead – Server Processor Platforms

Skip to main contentOur CompanyOur BusinessSearch for JobsJoin Talent NetworkFAQsProfileEnglishSign InSingle PositionView All JobsPrincipal Customer Engineering (CE) Lead – Server Processor PlatformsSanta Clara, California, United States of AmericaApply NowAdd to Job CartFind out how well you match with this jobUpload your resumeJob descriptionCompany and benefitsJob ID3083594Company:Qualcomm Technologies, Inc.Job Area:Engineering Group, Engineering Group > Hardware Applications EngineeringGeneral Summary:Join a high-impact Customer Engineering team enabling next-generation server processor platforms for one of the world’s leading semiconductor innovators. As a Customer Engineering Lead, you will serve as a technical interface between strategic customers—including hyperscalers, OEMs, and ODMs—and internal product teams, helping to launch and sustain industry-leading server SoCs. This role is ideal for a seasoned technical expert and communicator who thrives in a fast-paced, cross-functional environment. You will drive customer adoption from concept to commercialization and mass production, representing the voice of the customer internally while delivering best-in-class technical support externally. You will be the founding member of a to-be-hired server CE team and will help shape the team’s future structure and priorities. While this role will initially be hands-on, it will evolve into a technical leadership position as the team grows. In this role, you’ll work closely with internal design, systems, and validation teams, and with external partners across thermal, power, SI/PI, and firmware disciplines. You'll also become deeply familiar with reference platforms and platform implementation guides to ensure customer system designs meet the highest performance and reliability standards.Minimum Qualifications:• Bachelor's degree in Electrical/Electronics Engineering, Computer Engineering, or related field and 8+ years of Hardware Applications Engineering or Hardware Design experience or related work experience. ORMaster's degree in Electrical/Electronics Engineering, Computer Engineering, or related field and 7+ years of Hardware Applications Engineering or Hardware Design experience or related work experience. ORPhD in Electrical/Electronics Engineering, Computer Engineering, or related field and 6+ years of Hardware Applications Engineering or Hardware Design experience or related work experience.Key Responsibilities • Lead hardware support for strategic customers adopting server processor SoCs, including hyperscalers, OEMs, and ODMs • Act as the primary technical interface for customer hardware teams during design, bring-up, validation, and deployment phases • Perform detailed reviews of customer schematics, PCB layouts, thermal designs, power delivery networks, and signal integrity plans • Support SoC interface validation and debug across DDR, PCIe Gen6/Gen7, CXL, Ethernet, and other high-speed interfaces • Collaborate closely with internal engineering, software, validation, and product teams to address technical challenges and customer feedback • Identify gaps in customer and internal design expectations and propose practical solutions or mitigations • Familiarize with the reference platforms and platform implementation guides developed by internal teams to effectively support customer development • Deliver high-quality technical documentation, training, and onboarding material for customer enablement • Drive continuous improvement of support processes and infrastructure to scale across customer engagements • Help shape the future of the server CE team and serve as a technical leader as the team growsPreferred Qualifications • Master's Degree in Electrical Engineering, Computer Engineering, or related field.• 10+ years of experience in server platform design, bring-up, or customer-facing technical roles • Prior experience supporting hyperscalers, OEMs, or ODMs in server hardware deployment • Deep understanding of high-speed...