Order Management Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Order Management Specialist based in India.

This role is designed for a detail-oriented professional who enjoys improving operational accuracy and supporting seamless business processes.
You will play a key role in managing sales orders, ensuring data consistency, and maintaining alignment between commercial agreements and internal systems.
Working closely with Revenue Operations, Sales, Finance, and other teams, you will help optimize the order-to-cash lifecycle.
The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
You will work with enterprise tools such as Salesforce and NetSuite while contributing to process improvements and operational excellence.
This is an opportunity to make a direct impact on business efficiency within a collaborative, global, remote-first environment.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Order Management Specialist based in India.

This role is designed for a detail-oriented professional who enjoys improving operational accuracy and supporting seamless business processes.
You will play a key role in managing sales orders, ensuring data consistency, and maintaining alignment between commercial agreements and internal systems.
Working closely with Revenue Operations, Sales, Finance, and other teams, you will help optimize the order-to-cash lifecycle.
The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
You will work with enterprise tools such as Salesforce and NetSuite while contributing to process improvements and operational excellence.
This is an opportunity to make a direct impact on business efficiency within a collaborative, global, remote-first environment.

Accountabilities:

As an Order Management Specialist, you will support the accuracy, efficiency, and scalability of order management operations by maintaining reliable data and collaborating across teams. Your responsibilities will include:

• Entering and maintaining sales orders accurately within ERP systems while ensuring alignment with CRM data and signed customer agreements.
• Reviewing order details, including pricing, contract terms, product configurations, and billing schedules, to identify and resolve discrepancies.
• Partnering with Revenue Operations and internal stakeholders to ensure smooth order execution and strong data integrity across platforms.
• Performing regular reconciliations between Salesforce and NetSuite to maintain accurate and up-to-date information.
• Supporting invoicing and fulfillment activities by identifying issues that could impact billing accuracy or customer experience.
• Investigating order process gaps and escalating issues to the appropriate teams for timely resolution.
• Responding to internal requests regarding order status, contract information, and system data.
• Contributing to documentation updates and continuous improvement initiatives to enhance operational workflows.

Requirements:

The ideal candidate is a systems-oriented professional with experience in order management, sales operations, or related business functions. You should have strong analytical abilities, excellent attention to detail, and the confidence to collaborate with multiple teams. Key qualifications include:

• 2–4 years of experience in order management, sales operations, revenue operations, or a similar role.
• Hands-on experience with NetSuite, Salesforce, or comparable business systems, with the ability to cross-reference and validate data between platforms.
• Understanding of order-to-cash processes, including order entry, contract validation, invoicing, and fulfillment workflows.
• Strong problem-solving skills with a proven ability to identify and correct data inconsistencies.
• Excellent communication skills and the ability to collaborate effectively with global teams across different time zones.
• Ability to manage competing priorities while maintaining accuracy in a fast-moving environment.
• Comfortable escalating operational issues and communicating updates with professionalism.
• Experience in SaaS, media, advertising technology, or other technology-driven environments is a plus.

Benefits:

• Fully remote work opportunity based in India.
• Flexible work environment with collaboration across international teams.
• Opportunity to develop expertise in revenue operations, enterprise systems, and business process optimization.
• Exposure to global workflows involving Sales, Finance, Operations, and technology teams.
• Inclusive and collaborative workplace culture focused on innovation and continuous improvement.
• Opportunity to contribute to process enhancements that directly impact business efficiency and customer experience.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1