Enterprise Operations Center (EOC) Manager

Welcome page Returning candidate? Log back in! Enterprise Operations Center (EOC) Manager Job Locations US-DC-Washington Requisition ID 2026-166826 Position Category Project Management Clearance Public Trust Responsibilities  Peraton is seeking a Enterprise Operations Center (EOC) Deputy Manager, who is a seasoned leader responsible for overseeing day-to-day progress of a multifaceted program through constant interaction with the Government customer, technical and business managers and immediate staff, subcontractor partners, and program support personnel.  This role blends technical knowledge with strategic management skills to ensure the stability, scalability, and efficiency of complex technical environments. Responsibilities:  Assist the Senior Program Manager to manage day-to-day progress of a multifaceted program through constant interaction with the Government customer, technical and business managers and immediate staff, subcontractor partners, and program support personnel. Serves as the secondary point of contact for the CO, COR, Government Task Leads, and the federal civilian agency program stakeholders.Advise the Program Manager and help oversee strategic planning, fiscal, operational, procurement and administrative management of the program.Manages project operations to ensure production schedules are met, system resources are utilized effectively, and proper relationships are established between customers.Help develop budgets, schedules, performance and risk identification/mitigation on project. Coordinated resolutions to production-related problems.Understand customer requirements to ensure all inquiries are delivered high quality (error free) and are delivered on time.Provide management services including general administrative oversight, time accounting. financial tracking, cost projection, inventory management, personnel evaluation, and support.Responsible for the preparation of and accountability for all contract deliverablesOversee creation and management of an Integrated Master Schedule for all tasks, program management actions, reporting requirements, and program milestones.   Utilize program management techniques to gauge progress and identify performance variances.Provide inputs to weekly and monthly performance reports, monthly and quarterly statistics, or as necessary, to the Program Manager to ensure acceptable performance is maintained for all staff supporting the program.Participate in program meetings and be prepared to address or disseminate anything of need concerning customer policies, procedures, and/or clarifications. Proactively provide continual leadership feedback on key program metrics and contract activities using existing tools and feedback mechanisms.#DOTEITSS Qualifications Required Qualifications: Requires Bachelors degree in engineering, computer science, business management or related field with 12 years experience12 years of program management experience with related experience as Manager for information technology contracts.Minimum of 5 years progressively responsible Management, Project Management or equivalent specialized experience with Project Management tools and techniques. Must be able to identify and communicate program risks and recommend mitigation.Experience leading organizations covering End User Services including Tier 0 ,1  and 2 Service Desk and Field Services across a national user base.Experience leading organizations covering Infrastructure operations and engineering including End point engineering & image build and patching, Network, Security, Storage and backup services, email, Communication and user collaboration tools, Video teleconference, File and print servers, Remote access, Server hosting, Monitoring.Experience leading organizations covering all ITIL framework disciplines (Service management, change & release management, asset management, problem management, incident management, quality, etc.)Demonstrated ability to work and quickly...