Senior Analyst, AI Product Management

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The successful candidate will be joining the AI Product Management team within the Enterprise Business Intelligence (EBI) organization. You will play a pivotal role in driving the development and success of our AI/ML-powered recommendation products in the Growth & Marketing domains. You will be responsible for guiding the product lifecycle, from ideation to market launch to optimization, ensuring that our solutions achieve business objectives. This role requires a candidate who has a solid understanding of AI/ML technologies, strong business acumen & critical thinking, and exceptional communication & presentation skills.

Job Description

Core Responsibilities

• Recommendation Product Strategy: Assist in both developing and executing the product strategy for our AI/ML-driven recommendation solutions in the Growth domains, ensuring alignment with Comcast’s overall goals and objectives.  
• Product Roadmap: Create, manage, and socialize a clear product roadmap, with ability to refine enhancements and feature prioritization based on stakeholder feedback and feasibility/constraints raised by the engineering teams.  
• Market Research: Conduct market research and analysis to identify emerging trends, customer needs, and competitive intelligence in the AI/ML landscape.  
• Requirements Gathering: Collect, refine, and formalize product requirements by both engaging with stakeholders to understand business needs.  
• Cross-functional Collaboration & Product Launch: Collaborate closely with cross-functional teams, including Engineering, Data Science, Data Management, Growth Strategy, Customer Experience, Analytics, and PMO, to ensure the successful delivery of AI/ML products.  
• Product Development: Act as a steward for the AI/ML product delivery process, serving as the voice of the business while partnering with Engineering and Data Science teams to deliver high-quality solutions that drive measurable business outcomes. 
• Risk Management: Identify potential risks and issues early in the development process and develop mitigation strategies to ensure successful product launches.  
• Success Metric Identification & Experimentation Strategies: Partner with the business to define success KPIs, establish experimentation strategies with Analytics, and monitor performance to drive continuous optimization. 
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Core Competencies and Qualifications:  

• Critical Thinking & Problem Solving 
• Agile Product Delivery 
• Recommendation Systems & Personalization 
• Cross-Functional Collaboration & Leadership 
• Product Strategy & Roadmap Management 
• Executive Communication & Storytelling 
• Stakeholder Management & Influence 
• Data Analysis (SQL ideal) 
• KPI Development & Measurement 
• Experimentation & A/B Testing 
• AI/ML Fundamentals 
• Process Design & Optimization 
• Domain knowledge in Telecommunications, Customer Retention, Growth Marketing, or Revenue Optimization  

Why Join Us?  

As an AI Product Management Senior Analyst, you'll be at the forefront of AI/ML innovation, working on cutting-edge products that drive growth. You will collaborate with a diverse, cross-functional team of experts in AI, data science, finance, analytics, and engineering, shaping the future of AI/ML-powered solutions that directly impact our strategic goals and enhance customer experiences. Join us in our mission to revolutionize Comcast through the power of AI and advanced analytics, and play a key role in driving our company's growth and innovation.

This position is ineligible for visa sponsorship.  To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.

#EBICareers

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

AI Product Management, Data Analysis, Executive Presentations, Experimentation, Recommendation Systems, Requirements Gathering, Roadmap Management

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.