Senior Content Designer

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Senior Content DesignerFull-timeEmployee Status: RegularRole Type: HybridDepartment: TechnologySchedule: Full TimeCompany DescriptionExperian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.Job DescriptionGrade: EB8About the RoleWe're looking for a Senior Content Designer to help shape how content works across Experian's product experiences.As the sole Content Designer in our Product Design team, you will balance hands-on content design with building the standards, systems and ways of working that help our wider team create better content.Sitting within the Product Design team, you will work on our most strategically important customer journeys while helping establish a scalable content design practice across the organisation.What you will doContent DesignLead content design on priority product plans and customer journeysWrite clear, accessible and user-centred content that sets the standard for qualityShape Tone of Voice across end-to-end experiencesUse research and insight to inform content decisionsPartner with Product Designers, Product Managers, Researchers and other important partnersPractice BuildingDevelop content standards, guidance and reusable patternsMaintain and evolve a content system that enables designers to create better content independentlyCoach designers through workshops, content clinics and collaborationChampion content quality and consistency across the product experienceImprove how content design works across teamsInfluence and CollaborationWork with Legal, Compliance and Marketing to create aligned customer experiencesAdvocate for customer needs and content quality in product decisionsInfluence teams to ensure content design is brought earlier in the product development processWhy This RoleThis isn't a role where you will review every piece of copy. Instead, you'll focus your expertise where it creates the greatest impact while building the systems and capabilities that help others make better content decisions.You will also define how content design evolves at Experian and help raise the quality of our customer experience.QualificationsProven experience in Content Design or UX Writing for consumer-facing digital productsExceptional writing craft and a strong portfolioExpertise in content design, UX writing and information architectureExperience creating content standards, design systems or scalable frameworksComfortable balancing hands-on delivery with strategic practice-building workStrong stakeholder management and influencing skillsExperience working in complex or regulated environmentsExperience using AI and agentic workflows to support your working practiceAdditional InformationOur benefits package includes:Hybrid working - 40% office basedGreat compensation package and discretionary bonus planCore benefits include Pension, BUPA healthcare and more25 days annual leave plus bank holidaysOur uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will...