Field Service Lead Technician

Role responsibilities

The Field Service Lead Technician will communicate with service teams to determine work schedules, train and monitor technicians, and ensure safety practices are followed. They will also travel to customer locations to troubleshoot, diagnose, and repair lift trucks.

Requirements

Candidates should have 2-4 years of related experience and a high school diploma or equivalent. A valid driver's license and good mechanical and electrical skills are preferred, along with a technical degree and knowledge of testing equipment.

Key skills

Customer Service, Mechanical Aptitude, Electrical Systems, Hydraulics, Internal Combustion Engines, Troubleshooting, Diagnosis, Repair, Communication, Organizational Skills, Motivational Skills, Training, Safety Practices, Time Management, Parts Management, Technical Knowledge

Keywords

Field Service Technician, Lift Trucks, Maintenance, Electrical Systems, Hydraulics, Troubleshooting, Diagnosis, Repair, Customer Service, Training, Safety Practices, Technical Degree, Welding, Testing Equipment, Parts Management, Time Management, Communication Skills, Organizational Skills, Motivational Skills, Inventory Management, Service Training, Career Advancement, Manufacturing, Diesel, Automotive, Aircraft, Forklift, Service Management, Employee Development, Compensation Packages