Role responsibilities
The Senior Field Service Technician will execute service work according to ABB quality and safety guidelines, ensuring customer satisfaction through effective communication and operational improvements. Responsibilities include troubleshooting, installation, maintenance, and coaching of technicians.
Requirements
Candidates must have a Bachelor’s degree in Electrical Engineering or equivalent experience in servicing critical power equipment. Advanced communication skills and proficiency in Microsoft Office are also required.
Key skills
Electrical Engineering, Troubleshooting, Customer Service, Communication, Project Management, Microsoft Office, Coaching, Installation, Maintenance, Repairs, Safety Protocols, Technical Support, Problem Solving, Team Collaboration, Organizational Skills, Time Management
Keywords
ABB, Field Service Technician, Electrical Engineering, Critical Power Equipment, Troubleshooting, Installation, Maintenance, Repairs, Customer Service, Safety Guidelines, Energy Distribution, Data Centers, Project Management, Microsoft Office, Coaching, Technical Support, Communication Skills, Organizational Skills, Time Management, Problem Solving, Team Collaboration, Operational Improvement, Quality Standards, Customer Retention, Energy Efficiency, Sustainability, UPS Solutions, Power Protection, Electrical Technology, Service Manager