New Patient Nurse Navigator Oncology

Job Description:

The role of New Patient Nurse Navigator is designed to serve as the first point of contact for new oncology referrals, ensuring patients move quickly and appropriately from referral to provider appointment. Rather than scheduling directly with an oncologist, the navigator functions as an intake and coordination step.

Essential Functions

• Assess: Performs appropriate assessment of physical, social, and psychological status (including cognitive, communicative, and developmental skills as appropriate). Seeks and evaluates information acquired from other members of interdisciplinary team: patient, family, physician, non-nursing disciplines, support staff, others.

• Plan: Uses assessment information and critical thinking skills to collaboratively develop individualized plan of care. Actively seeks patient, family, team, and physician involvement to develop plan of care including needed education. Collaboratively plans and prepares patients for further support needs once the current episode of care outcomes are met (i.e., teaching, referrals, and follow-up).

• Implement: Directs the interdisciplinary care team via delegation, coordination, and collaboration as appropriate. Provides or delegates care consistent with plan of care, guidelines of care and professional licensure provisions. Demonstrates the ability to set priorities and to coordinate and organize patient care delivery through effectively managing time, supplies, and resources.

• Evaluate: Evaluates patient response to interventions through review of achievement of goals, clinical outcomes, patient, and family satisfaction. Revises plan of care as indicated and reassesses changes as appropriate.

• Professionalism: Promotes nursing profession and participate in development of others

Skills

• Cross-specialty scheduling support Referring clinics can schedule patients directly into a navigator intake slot. The navigator then contacts the patient and coordinates the appropriate oncology appointment.

• Coordinate intake calls for both hematology and solid tumor referrals.

• Discuss appointments with patients, gather needed information, and guide them through the next steps in care.

• Gather outside records and information needed before provider scheduling.

• Find appointment capacity when schedules are full, including oversight of both medical oncology and infusion scheduling. 

• Manage scheduling templates and scheduling rules/constraints related to navigator appointments. 

Minimum Qualifications

• Current license to practice as a Registered Nurse in state of practice. Valid compact licenses must be transferred to the state of practice within 60 days of the start of employment.

• RNs with less than 12 months of experience must obtain their Bachelor of Science in Nursing (BSN) within four (4) years of their hire date.

• Basic Life Support Certification (BLS) for healthcare providers.

Preferred Qualifications

• Bachelor's degree in nursing (BSN). Education must be obtained from an accredited institution. Degree will be verified.

• Oncology background is strongly preferred to understand the care coordination of patient scheduling from booking appointments to needs during specific intake and outreach calls.

* Bachelor of Science in Nursing (BSN) is required as of the job description's last update on 4/27/2025. Employees hired or promoted prior to this date will be held to the minimum requirements that were in place at the time of their promotion or hire.

Experience in quantitative and qualitative analysis and research methods.
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Prior leadership/supervisory experience.
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Two years of clinical experience with specialty population.

Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess patient needs.
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Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
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Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, etc.

Location:

Intermountain Health Lutheran Hospital

Work City:

Wheat Ridge

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$45.31 - $67.01

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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All positions subject to close without notice.