Intern Billing & Care

About Goodyear

We’re dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we’re one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you’re ready to embrace change and make an impact in your career, let’s go.

Why This Role Matters

As a Billing & Care Intern, you will support the day-to-day operations of the Billing & Care team by assisting with administrative and operational activities across customer care, billing, and master data processes. This internship offers hands-on experience in a dynamic international environment, allowing you to build practical business knowledge while contributing to operational efficiency through standardized processes and collaboration with multiple teams.

What You'll Do

• Support the processing of Quality Management (QM) customer care requests, including Standard Returns, Refusal, and Mixed Shipment allocations, following established procedures and documentation.
• Assist with maintaining pricing data and handling billing-related exceptions by updating trackers and preparing inputs for reports using existing templates.
• Provide operational support for GDTO activities, including billing block management, customer master data updates, and routine email handling.
• Prepare and validate data for customer master processes, performing consistency checks and ensuring data accuracy according to defined business rules.
• Maintain databases and operational records by entering, updating, and verifying information in a timely and accurate manner.
• Collaborate with cross-functional teams to support daily operational activities while gaining exposure to different business functions and processes.
• Complete assigned tasks accurately and on time, following structured procedures and contributing to the team's operational stability and continuous improvement.

What You'll Bring

• Currently pursuing or recently completed a Bachelor's degree.
• Good communication in English, both written and spoken.
• Proficiency in Microsoft Office; knowledge of Outlook and SharePoint is considered an advantage.
• Ability to follow structured procedures and work accurately with data.
• Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
• Good communication and interpersonal skills, with a collaborative and proactive mindset.
• Motivated to learn, adaptable to new challenges, and eager to gain experience in an international corporate environment.

We welcome applicants from a wide range of backgrounds and experiences. Even if you don’t meet every listed qualification, we encourage you to apply.

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Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 49 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate

Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.