Assistant Program Manager, Ford Product - Dealer Training & Productivity

Assistant Program Manager - Ford Products, Dealer Training & Productivity 

 

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

The Global Dealer Training & Productivity team helps dealers work smarter, not harder, with targeted training, data, strategy and more. Together, our team: 

• Ensure dealers have the content and training they need when they need it. Our focus is delivering unified coaching, a data-driven ecosystem and new productivity technologies so the right content, by the right people, reaches them at the right time.
• Helps dealers become more strategic in diagnosing gaps and developing solutions
• Equips dealers with what they need to succeed and help them develop into trusted advisors to customers
• Works with dealers to improve business metrics, lower turnover, and increase customer satisfaction
• Responds to a shifting customer base with diverse preferences to transform customer experiences 

What you'll do...

The Assistant Program Manager - Ford Products, Dealer Training & Productivity will support the Program Manager in building our on-Demand digital training programs for the Dealer Training and Productivity department by engaging with business owners and SMEs to shape impactful learning experiences for dealership employees. This candidate will be dedicated to developing content on Ford vehicles (SUV & Performance) for Ford dealers. They will help us reimagine how people learn about our vehicles, products, and services. The candidate should be a creative ‘outside the box’ thinker undaunted by subject matter, audience, or delivery method. They can build relationships with business owners as well as deliver impactful learning experiences from concept to prototype and into production. 

This individual should be equipped with an always expanding creative toolkit, constantly innovating, and looking for the next best way to deliver the training experience.  They’ll bring creative solutions that match wits within the rapidly changing automotive industry.

The position is hybrid based in SE Michigan requiring 4 days a week in office. 

You'll have...

• Bachelor’s degree or combination of education and experience
• 5+ years’ experience in business partner relationship management
• 3+ years’ experience in building and managing training and enablement programs, including all aspects of the content creation process, from collaboration with business owners and suppliers to scoping to building to deploying
• 3+ years’ experience in account and project management

Even better, you may have...

• The ability to think differently and constantly reinvent 
• Familiarity with Articulate RISE and AI tools 
• Automotive industry experience

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service 
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day 
• Paid time off and the option to purchase additional vacation time. 
• This position is a salary grade 8 and ranges from $99,100-$166,200.     

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: https://fordcareers.co/GSR

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid#LI-MK1