Knowledge Engineer (Documentation, Context, Eng & Arch)

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Knowledge Engineer (Documentation, Context, Eng & Arch)Full-timeBusiness Segment: Operations & Technology Compensation: USD 140000 - USD 165000 - yearlyCompany DescriptionNBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.Job DescriptionAs a Knowledge Engineer, your role is to help transform a complex and evolving technical ecosystem into something engineers can successfully navigate, understand, and build on top of.You will be a founding member of the Builder Enablement team at the intersection of architecture, engineering, and enablement - partnering with architects and builders to capture not just what systems exist, but how they fit together, why they work the way they do, and how other teams can effectively use them.  This is not a traditional documentation role, although you will be responsible for Technical Writing. You won’t simply document decisions after they’re made - you’ll help shape how technical knowledge is structured, communicated, and consumed across the organization. That means asking the right questions, identifying missing context, and turning fragmented information into clear, actionable understanding.  Your output may take many forms: architecture narratives, onboarding guides, technical playbooks, diagrams, knowledge maps, or AI-friendly documentation structures. The goal is always the same: reduce ambiguity, improve discoverability, and help engineers move effectively through complex systems.  As AI becomes an increasingly important interface for engineering work, you’ll also help ensure our technical knowledge is organized and expressed in ways that are consumable not just by humans, but by intelligent tooling and agent-based workflows as well.  Part technical writer, part information architect, part systems translator: you’ll help create the connective tissue that turns architecture into shared understanding.  Responsibilities:Partner with architects, engineers, and platform teams to capture and communicate:System architectures and interactions   Engineering patterns and implementation approaches   Platform capabilities and constraints  The reasoning and tradeoffs behind technical decisions   Create and maintain clear, consumable technical artifacts such as:   Architecture overviews   Technical narratives and roadmaps   Reference documentation   Knowledge maps and information hierarchies   Engineering onboarding and enablement materials   Conduct interviews, workshops, and collaborative discovery sessions with engineering teams to extract...