IN THIS ROLE, YOUR RESPONSIBILITIES WILL BE
- Be able to perform basic sizing and basic selection in Tier0,1 proposal.
- Provide backup and support for other ISEs and team members to maintain service levels considering tasks as:
- Prepare BOM of Agreements
- Support our Representatives Channels with delivery times information
- Prepare documentation to support the customer´s proposals requirements.
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Keeps record of the incoming quotations and orders in CRM following the Proposals Guidelines
- Provide the technical and commercial review for the Order Management process maintaining the KPIs. Include inventory validations.
- Be prepared to work in closing dates scheduled by company and follow the organization arranged by Customer Care department.
- Maintain individual performance levels and ensure KPIs stay aligned with targets
- Participate in all mandatory training provided by the company, such as those related to Trade Compliance and all training related to compliance with legal regulations and / or Corporate Policies and may also be the mentor/guide of these issues if it is required.
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Must follow the ethical principles, vision, mission and be aligned with the values defined by the top management of the company.
- Obtains the certification in products selling skills and applications knowledge that might be requested periodically by the division.