Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

We are seeking a professional and customer service focused Service Specialist to join the Opensity Solutions at our corporate client's Kenilworth NJ office. In this pivotal role you will provide various administrative support  which generally includes, mail, facilities and other duties as assigned.  If you thrive in a professional business environment and seek to join an organization with true career growth opportunities we invite you to apply to join our dynamic team.

Key Responsibilities

• Receive, sort, and distribute incoming mail, packages, and courier deliveries.

• Prepare outgoing mail and packages, including postage, shipping labels, and tracking documentation.

• Operate mail processing equipment such as postage meters, scanners, inserters, and package tracking systems.

• Maintain accurate records of incoming and outgoing shipments.

• Coordinate with carriers such as USPS, FedEx, UPS, and DHL.

• Deliver mail and packages throughout the facility in a timely manner.

• Process accountable mail, certified mail, and special deliveries.

• Ensure mailroom organization, cleanliness, and compliance with company procedures.

• Assist with inventory management for mailroom supplies.

• Respond professionally to employee and customer inquiries regarding mail and package status.

• Support additional administrative and operational duties as assigned.

Qualifications & Requirements

• High School Diploma or GED

• 1+ years’ work experience in a customer services field

• Ability to multitask with attention to detail

• Ability to resolve issues with professionalism and tact

• Ability to lift or move 40 lbs. or greater

• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs

• Ability to walk, bend, kneel, stand or sit for an extended period of time

The Compensation range for this role is up to 21.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

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Opensity is an Equal Opportunity Employer. 

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. 

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination. 

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.