Laurel is on a mission to return time. As the leading AI Time platform for professional services firms, we’re transforming how organizations capture, analyze, and optimize their most valuable resource: time. Our proprietary machine learning technology automates work time capture and connects time data to business outcomes, enabling firms to increase profitability, improve client delivery, and make data-driven strategic decisions. We serve many of the world's largest accounting and law firms, including EY, Aprio, Crowell & Moring, and Frost Brown Todd, and process over 1 billion work activities annually that have never been collected and aggregated before Laurel’s AI Time platform.

Our team comprises top talent in AI, product development, and engineering—innovative, humble, and forward-thinking professionals committed to redefining productivity in the knowledge economy. We're building solutions that empower workers to deliver twice the value in half the time, giving people more time to be creative and impactful. If you're passionate about transforming how people work and building a lasting company that explores the essence of time itself, we'd love to meet you.

About the Role

Laurel’s Business Technology team is dedicated to providing reliable, secure, and easy-to-use technology for our employees. This role is crucial for managing our internal IT environment — operating at the intersection of platform, AI, and internal systems. You are the technical anchor for how the company connects systems, automates internal workflows, and embeds intelligent capabilities into the company's infrastructure.

What You’ll Do

IT Operations & Infrastructure

• Own the architecture and technical strategy for internal automation systems — defining how the company's tech stack (HRIS, Okta, Salesforce, and others) connects, scales, and stays maintainable

• Architect and manage cloud-based infrastructure (AWS, GCP, or Azure) — including compute, networking, storage, and security

• Design and automate onboarding/offboarding workflows, including provisioning and deprovisioning access

• Own the architecture and lifecycle of internal AI tooling (e.g. Vercel, Supabase, Claude, ChatGPT— from evaluation through deployment, access governance, and deprecation

• Ensure proper access controls, least-privilege principles, and audit readiness across systems

• Establish CI/CD standards and error-handling patterns for automation systems so they're reliable, observable, and maintainable at scale

What We're Looking For

The following are our non-negotiables for candidates.

Core Requirements

• 7+ years of experience managing corporate IT infrastructure in a modern, cloud-first environment

• Demonstrated experience building or operating AI-powered systems — including evaluating LLM tooling, managing AI infrastructure, and thinking critically about reliability, cost, and governance tradeoffs

• Strong experience with Workato or similar IPaaS solution, MacOS, and managing Okta or similar IDP platforms

• Clear judgment, architectural thinking, and the ability to drive complex systems

• Proven experience managing SaaS ecosystems and identity lifecycle (onboarding/offboarding)

• Experience working in high-growth or startup environments

• Excellent stakeholder engagement and communication skills

Flexibility and Logistics:

• Additional Benefits: Comprehensive medical/dental/vision coverage with covered premiums, 401(k), and additional benefits including wellness/commuter/FSA stipends.

• Visa Sponsorship: Unfortunately we are unable to sponsor visas at this time.

• What happens if my kid or I are sick on a workday? Take all the time you need! We’ll cover for you. And send you some soup.

Why join Laurel:

• To date, we've secured significant funding from renowned venture capitalists (Google Ventures, IVP, Anthos, Upfront Ventures), as well as notable individuals like Marc Benioff, Gokul Rajaram, Kevin Weil, and Alexis Ohanian

• A smart, fun, collaborative, and inclusive team

• Great employee benefits, including equity and 401K

• Bi-annual, in-person company off-sites, in unique locations, to grow and share time with the team

• An opportunity to perform at your best while growing, making a meaningful impact on the company's trajectory, and embodying our core values: understanding your "why," dancing in the rain, being your whole self, and sanctifying time

We encourage diverse perspectives and rigorous thinkers who aren't afraid to challenge the status quo. Laurel is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are not able to support visa sponsorship or relocation assistance. 

If you think you'd be a good fit for this role, we encourage you to apply, even if you don’t perfectly match all the bullet points in the job description. At Laurel, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. Every day, we aim to build an environment that empowers us all to do the best work of our careers, and we can't wait to show you what we have to offer!