Manager, Sales Operations and Strategy

Skip to main content Manager, Sales Operations and Strategy Inspira Education New York, NY Apply Manager, Sales Operations and Strategy Inspira Education New York, NY 3 days ago Be among the first 25 applicants See who Inspira Education has hired for this role Apply Save Report this job About Inspira EducationInspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities.As the world’s leading network of top admissions coaches in medical, legal, business, and college studies, we’re building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide.As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer).The RoleWe’re seeking a Sales Operations and Strategy Manager to empower our sales team with the tools, training, processes, and insights they need to succeed. This role sits at the intersection of sales, data, marketing, and operations—ensuring our sellers are enabled to maximize productivity, improve win rates, and deliver consistent messaging to prospects and customers.This is an in-person role that requires working onsite at our NYC office, 5 days a week.What You'll DoTraining & DevelopmentDesign and deliver onboarding programs for new sales hiresCreate ongoing training, certifications, and workshops to upskill repsConduct call reviews, coaching sessions, and feedback loops to improve sales effectivenessContent & ResourcesDevelop and maintain sales playbooks, scripts, and competitive battle cardsPartner with marketing/product to create and update sales collateral (presentations, one-pagers, case studies)Ensure reps can easily access the right content at the right time in the sales cycleProcess & PlaybooksDefine and document consistent sales methodologies, qualification criteria, and stage definitionsOptimize lead handoffs between SDRs, AEs, and CSIdentify bottlenecks in the sales cycle and recommend improvementsTechnology & ToolsAdminister and optimize sales tools (CRM, call recording, prospecting platforms, sales engagement software)Drive tool adoption across the team and measure usage effectivenessEvaluate new tools and technologies to support sales efficiencyAnalytics & InsightsTrack and report on KPIs such as win rates, conversion by stage, and rep productivityBuild dashboards and provide insights to sales leadershipLeverage data to guide training, process improvements, and strategyWho You AreExperience of having done individual sales ideally in a high-ticket D2C environment 1-2 years of experience as a sales manager1–3 years of experience in sales enablement, sales training or sales operationsStrong understanding of sales processes, methodologies, and buyer journeysExcellent communication, training, and facilitation skillsHigh proficiency with CRM systems (HubSpot) and enablement tools (Gong, Outreach, Highspot, Seismic)Data-driven mindset with the ability to analyze metrics and translate into...