Small Business Program Product Manager

Single PositionExplore a Career With UsView All JobsSmall Business Program Product ManagerIRVING, Texas, United States of America +4 moreApply NowFind out how well you match with this jobUpload your resumeJob descriptionJob ID26973355Date posted07/14/2026DepartmentProduct Management and DevelopmentCiti is a leading global financial services company, which has approximately 200 million customer accounts and does business in over 160 countries and jurisdictions. Small Business has been identified as a key growth area for Citi U.S. Personal Banking and Wealth Management to drive market-leading value propositions to grow P&L and offer best in class services to attract, engage, and retain customers.The Small Business Program Product Lead is a Vice President position that will help innovate, drive product development as subject matter expert, execute programs and manage day-to-day activities by working with internal and external partners. The ideal candidate has 5+ years in product management / project manager experience and is familiar with small business and retail banking regulatory policies. In addition,  has ability to work as partner, build relationships and influence, and has strong effective communication skills.Key Responsibilities: Partner with product and marketing to help define, develop, and implement product strategies  through analyzing consumer behavior and preferences, competitive best practices, and product economicsManage day-to-day activities to deliver and execute product features across multi-phase programs, projects, and workstreams including deposit product processor technology build and customer migration plansLead process engineering efforts that foster simplification, lean systemic process lifecycles, and de-risk Additional responsibilitiesAssist product manager with developing roadmaps and business casesServe as subject matter expert and has oversight over the client experience, features and servicing processesWorkwith cross-functional project teams within Citi and external partnersManage product approvals, define product requirements, create user stories, define acceptance criteria, oversee testing status, and post implementation activitiesMake recommendations based on regulatory changes, competition, consumer trends and market researchEnsure a positive customer experience and the oversee the lifecycle of an  initiative and day-to-day product supportLead efforts to rapidly fix and remediate any situations which negatively impact customer experienceHighly self-motivated, effective communication and decision management skills, and has the willingness to learn and adapt in an agile environmentQualifications Minimum of 5 years of experience in small business product management and/or project managementExcellent written and verbal communication skills for a senior audience with the ability to take the lead in broad cross-functional groupsAbility to drive business results with a strong sense of urgencyBachelors degree------------------------------------------------------Job Family Group: Product Management and Development------------------------------------------------------Job Family:Product Management------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:Irving Texas United States------------------------------------------------------Primary Location Full Time Salary Range:$114,720.00 - $172,080.00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com....