We’re looking for a UX/UI Designer to help create intuitive, scalable, and high-quality product experiences across Reward’s platforms.
Reporting to the Global Brand Director, you'll work closely with our UI Designer, Product Managers, Engineers and Data teams to shape both how our products work and how they look. You'll combine user insight, behavioural data and commercial objectives to design experiences that are intuitive, accessible and visually polished.
Reward's platform is built on a modular architecture, enabling us to deliver tailored experiences for multiple banking partners while maintaining a scalable core product. You'll play a key role in evolving both the user experience and interface design of this platform, ensuring every product is easy to use, visually consistent and commercially effective.
Alongside our core banking products, you'll contribute to UX and UI across our wider digital ecosystem, including customer dashboards, data products, CRM journeys, our corporate website and internal tools, helping to ensure every touchpoint reflects a consistent, user-centred experience.
This role is ideal for someone who enjoys balancing product thinking, interaction design and visual design, and who thrives working collaboratively across multidisciplinary teams.
Reporting to the Global Brand Director, you'll work closely with our UI Designer, Product Managers, Engineers and Data teams to shape both how our products work and how they look. You'll combine user insight, behavioural data and commercial objectives to design experiences that are intuitive, accessible and visually polished.
Reward's platform is built on a modular architecture, enabling us to deliver tailored experiences for multiple banking partners while maintaining a scalable core product. You'll play a key role in evolving both the user experience and interface design of this platform, ensuring every product is easy to use, visually consistent and commercially effective.
Alongside our core banking products, you'll contribute to UX and UI across our wider digital ecosystem, including customer dashboards, data products, CRM journeys, our corporate website and internal tools, helping to ensure every touchpoint reflects a consistent, user-centred experience.
This role is ideal for someone who enjoys balancing product thinking, interaction design and visual design, and who thrives working collaboratively across multidisciplinary teams.
Requirements
- Strong portfolio demonstrating end-to-end UX/UI design across web and mobile digital products.
- Experience designing complex digital products from discovery through to delivery.
- Excellent understanding of user-centred design, interaction design and information architecture.
- Strong visual and interface design skills with an excellent eye for layout, typography and hierarchy.
- Experience creating wireframes, user flows, prototypes and high-fidelity interfaces in Figma.
- Experience working with design systems and scalable component libraries.
- Strong understanding of accessibility (WCAG) and usability best practice.
- Experience translating business requirements, user research and behavioural insight into intuitive product experiences.
- Comfortable collaborating with Product, Engineering and Data teams in agile environments.
- Experience using AI-powered design tools to enhance research, ideation, content generation and design workflows.
- Excellent communication, stakeholder management and presentation skills.
- Ability to manage multiple workstreams while maintaining a high level of attention to detail.
- Annual Leave: 25 days + bank holidays
- Ability to buy and sell holiday days as well as the ability to bank days (tenure dependant)
- Flexible working options: we are operating a hybrid working model with 3 days a week from the office
- Pension: Hargreaves Lansdown – 6% matched contribution
- Employee share scheme
- Generous family friendly cover
- Private healthcare - Bupa
- Income protection
- Critical illness cover
- Life insurance cover
- Dental cover
- Optical cover
- Yulife app for access to employee wellbeing and discounts
- Perks at Work, cashback/discount shopping site
- Employee referral scheme
- Salary sacrifice program which includes cycle to work scheme, electric car scheme and season ticket loans
- Volunteering program
- Company events i.e. Christmas party, all-company event and other social/hosted events during the year (we have an active social committee!)
- Team socials
- Experience designing for fintech, banking or regulated digital products
- Experience designing modular or white-label platforms deployed across multiple partners
- Experience working on CRM journeys, marketing automation or personalised communications
- Understanding of design tokens, component libraries and developer handoff processes.
- Experience presenting product concepts and design rationale to senior stakeholders and external partners.
Responsibilities
- Report directly to the Global Brand Director, helping shape and deliver best-in-class digital experiences across Reward's product ecosystem.
- Define and evolve the UX architecture of Reward's modular product platform, ensuring it supports scalable deployments across multiple banking partners.
- Design intuitive user journeys, task flows, information architecture, wireframes and interactive prototypes.
- Create high-fidelity UI designs that align with Reward's design system, brand guidelines and accessibility standards.
- Work closely with the Senior Digital Designer to evolve and maintain Reward's design system, ensuring consistency across products.
- Collaborate with Product Managers, Engineers and stakeholders throughout the product lifecycle, from discovery through to delivery.
- Design engaging customer experiences across banking, retail rewards and commerce platforms that improve usability, engagement and conversion.
- Use customer insight, behavioural analytics, usability testing and product data to continuously improve experiences.
- Design interfaces for dashboards, reporting tools, CRM journeys and internal products.
- Support UX and UI across Reward's wider digital estate, including the corporate website and digital marketing experiences.
- Champion accessibility, usability and user-centred design principles across the business.
Benefits
- Annual Leave: 25 days + bank holidays
- Ability to buy and sell holiday days as well as the ability to bank days (tenure dependant)
- Flexible working options: we are operating a hybrid working model with 3 days a week from the office
- Pension: Hargreaves Lansdown up to 6% matched contribution
- Generous family friendly cover
- Private healthcare - Bupa
- Income protection
- Critical illness cover
- Life insurance cover
- Dental cover
- Optical cover
- Yulife app for access to employee wellbeing and discounts
- Perks at Work, cashback/discount shopping site
- Employee referral scheme
- Salary sacrifice program which includes cycle to work scheme, electric car scheme and season ticket loans
- Volunteering program
- Company events i.e. Christmas party, all-company event and other social/hosted events during the year (we have an active social committee!)
- Team socials