Senior Product Delivery Associate - Portfolio Strategy and Automation Bilingual Required English and Spanish
Columbus, OH · Heathrow, FLFull-timePosted Jul 14, 2026
Apply Consumer & Community Banking (CCB) Operations Product organization provides critical cross line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy, and building the roadmap to solutions that impact millions. Along the way, you’ll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in Portfolio Strategy and Automation, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. As an emerging member of the team, you will work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role.
Job responsibilities
As a Senior Product Delivery Associate in Portfolio Strategy and Automation, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. As an emerging member of the team, you will work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role.
Job responsibilities
- Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
- Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
- Design, develop, and maintain automated test scripts for complex applications and systems
- Enhance and optimize automation frameworks and testing processes to improve stability and reuse
- Translate requirements into reusable test cases/scenarios and integrate automation into CI/CD pipelines
- Execute automated and manual tests, analyze results, and drive defects through closure
- Collaborate with developers, business analysts, and testing partners to deliver high-quality releases
- Participate in test automation code reviews and provide clear, constructive feedback
- Mentor junior testers and pilot new tools/techniques to improve efficiency and coverage
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Demonstrated performance in either product management or relevant domain area
- Experience executing operational management and change readiness activities
- Experience in product deployment processes
- Bilingual in English and Spanish
- Bachelor’s degree in Computer Science/IT (or equivalent experience)
- 4+ years in software testing, with a strong focus on test automation
- Hands-on experience with at least one modern automation framework (e.g., Selenium, Cypress, Playwright, Appium)
- Proficient in a test automation programming language (e.g., Java, Python, JavaScript, C#)
- Experience with test management/defect tracking and CI/CD tools (e.g., Jira/TestRail; Jenkins/GitLab)
- Developed knowledge of the product development life cycle
- Experience supporting more than one CCB Operations Function/Line of Business
- Experience building and maintaining automation frameworks (for example, page object model or data-driven approaches)
- Experience with application programming interface testing using tools such as Postman or REST Assured
- Working knowledge of database validation using structured query language
- Experience documenting and presenting test results and automation approaches to partners
Comfort representing a testing workstream at a program level