Senior Administrator/Assistant Manager, Fund Solutions

Senior Administrator / Assistant Manager, Fund Solutions
Location: Jersey, Channel Islands
Schedule: Full-time, Monday to Friday
Work Arrangement: Hybrid / On-site

Summary

CSC is a leading provider of fund administration and outsourced services, supporting clients with accurate, timely, and investor-ready reporting. As a Senior Administrator / Assistant Manager within Fund Solutions in Jersey, you will be a senior point of contact for a portfolio of fund structures, coordinating governance, investor communications, and operational deliverables. You will help ensure high-quality service, support billing and payments workflows, and contribute to process and system improvements. 

This role suits someone who takes ownership and works confidently with stakeholders.

Key responsibilities

• Act as a senior day-to-day contact for clients and investors, responding to queries in a timely and professional manner
• Coordinate quarterly and ad-hoc governance activities, including preparing agendas, board packs, and meeting minutes
• Support and process client payments in line with internal controls, approvals, and service level expectations
• Facilitate investor communications and scheduled reporting distribution, ensuring accuracy, completeness, and deadlines are met
• Maintain and update operational logs and records (e.g., invoices, static data, investor queries, and action trackers)
• Prepare scheduled billing and lead the client invoicing process, including follow-ups and query resolution
• Assist with interim and annual external audits, including coordinating requests and providing supporting documentation
• Contribute to the implementation, testing, and rollout of internal systems and process enhancements across Fund Solutions
• Identify opportunities to improve efficiency and service quality within fund administration processes and team workflows
   

Required Qualifications

• Relevant experience in fund administration, company secretarial administration, or a comparable financial services environment
• Ability to work independently, manage competing deadlines, and use sound judgement to escalate issues appropriately
• Strong attention to detail, with a commitment to delivering accurate client and investor reporting
• Clear written and verbal communication skills, with confidence liaising with clients, investors, and internal stakeholders
• Proficiency with Microsoft Office (especially Excel and Word) and comfort working with operational systems and logs
• A proactive, service-led mindset with a focus on quality, responsiveness, and continuous improvement
   

Preferred Qualifications

• ICSA / CGI qualification (or working towards), or equivalent professional development aligned to governance/administration
• Prior experience preparing board packs and supporting governance meetings for fund structures
• Experience supporting billing/invoicing processes and/or payment workflows within a controlled environment
• Exposure to audit support activities for fund entities and coordinating information requests
• Familiarity with process improvement, system implementation, or change initiatives within fund solutions or fund administration