Manager, Salesforce

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Manager, SalesforceFull-timeDepartment: Corporate ITWork Type: In-OfficeCompany DescriptionSectigo is the most innovative provider of certificate lifecycle management (CLM), delivering solutions that help the world’s largest brands simplify how digital trust is managed and scaled. Sectigo’s automated, cloud-native CLM platform issues and manages digital certificates across enterprise environments, enabling organizations to reduce complexity, accelerate time to value, and strengthen security across environments. Sectigo is one of the largest, longest-standing, and most reputable CAs with more than 700,000 customers, including 65% of the Fortune 500. Sectigo holds six combined active leadership seats in the CA/Browser Forum and ETSI and brings two decades of delivering unparalleled digital trust. Simplicity at Scale. How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - Support, Excellence, Communication, Teamwork, Integrity, Growth and Openness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you.Job DescriptionWe are seeking an experienced CRM Manager to lead a CRM team based in India. This role is accountable for team leadership, delivery excellence, and ensuring the CRM function effectively supports business priorities at scale. You will be responsible for setting direction, managing capacity and priorities, developing team members, and ensuring consistent, high‑quality execution across CRM initiatives. In parallel, you will work closely with global stakeholders to understand business needs, align priorities, and ensure CRM solutions are delivered in a predictable, well‑governed manner. This role focuses on collaboration, communication, and ownership bridging business strategy and CRM delivery. You will help shape the CRM roadmap, establish operating rhythms and best practices, and ensure Salesforce continues to evolve in support of global growth and operational efficiency. Here are the core functions, responsibilities, and expectations for this role: Provide technical leadership and guidance to the Salesforce development team, ensuring best practices are followed. Partner with stakeholders to translate business needs into scalable CRM solutions. Collaborate closely with the global CRM team to ensure alignment, shared standards, and a cohesive operating model. Oversee the maintenance, administration, and continuous improvement of the Salesforce platform. Lead the design, development, and implementation of Salesforce solutions, ensuring alignment with business objectives. Develop and maintain documentation for Salesforce processes, integrations, and configurations. Monitor and analyze system performance, troubleshoot issues, and implement solutions to ensure optimal performance and user satisfaction. Stay current with Salesforce updates, industry trends, and best practices to drive innovation and efficiency. Conduct training sessions and provide support to end-users to maximize the adoption and effective use of Salesforce tools. Additional tasks associated with this position may be assigned in response to company initiatives and business needs.More information about this role:This is a full-time and in-office position, reporting to our Chennai office 5 days a week.The targeted compensation package for this role is between INR 20,00,000 and INR 25,00,000, subject upon internal equity and years of experience.  We may make further...