Director, Technical Program Management - Multi-Product Shopping
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
Introduction to Team
Our Technology Team partners with teams across Expedia Group to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction.
This Director of Technical Program Management role is part of our Multi-Product Shopping team which sits within our Technology division. The Multi-Product Shopping team is responsible for the search and shopping flows for Flights, Cars, Activities, and Packages on Brand Expedia. In this role, you will own large, complex programs that align cross-functional teams and technology investments to deliver reliable, scalable improvements that materially elevate outcomes for travelers and the business.
In this role, you will:
Define, drive, and continuously refine the technical program strategy and roadmap for complex, multi-team initiatives, aligning outcomes with Expedia Group’s business and technology objectives.
Lead end-to-end delivery of large-scale, multi-team initiatives by creating and managing integrated technical program plans, identifying and mitigating risks and dependencies, and ensuring high-quality, timely outcomes.
Partner closely with engineering, product, and architecture leaders to translate business objectives into clear technical requirements, system integration plans, and API/data contract agreements across domains.
Establish and scale best-in-class technical program management practices, including standardized processes, tooling, and metrics for execution excellence, operational readiness, and continuous improvement.
Build, lead, and mentor a high-performing team of Technical Program Managers, fostering domain fungibility, strong technical aptitude, and deep collaboration across multiple product and platform areas.
Champion the use of data, analytics, and AI/ML-enabled tools to plan, execute, and optimize delivery workflows, including familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products, and safely integrates and operates AI/ML‑enabled solutions that improve outcomes
Minimum Qualifications:
Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
10+ years of relevant professional experience in program management and 5+ years of people management experience.
Extensive experience in technical program management driving large‑scale, cross‑functional initiatives across multiple engineering teams, services, or domains.
Proven ownership of complex technical programs from inception through launch and operationalization, including requirements definition, program planning, execution tracking, and risk/issue management.
Demonstrated ability to understand distributed systems, APIs, data flows, and technical architectures sufficiently to influence design decisions, manage dependencies, and drive trade‑offs with engineering leaders.
Proven track record establishing program structures, governance, and metrics for large technical portfolios, including risk management, dependency management, and stakeholder communication at the organizational level.
Preferred Qualifications:
Demonstrated experience leading multi‑year, multi‑team technology transformations or platform programs, including migration, modernization, or large‑scale integration efforts.
Track record of improving engineering and operational outcomes at scale through program‑level mechanisms, including data‑driven decision making, metrics frameworks, and continuous improvement loops.
Experience orchestrating programs that leverage AI‑driven systems or AI/ML‑enabled components, including safely integrating and operating these capabilities to improve customer and business outcomes.
Proven ability to influence technical architecture and long‑term technology direction across organizations by facilitating design decisions, aligning roadmaps, and resolving cross‑team technical conflicts.
Familiarity with AI‑driven systems, tools, or workflows and applying AI/ML concepts to real world products, with specific experience guiding teams on responsible use, quality, and measurable impact of AI capabilities within complex programs.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Benefits and perks
Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediggroup.com/life.
Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.