This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Administrative Assistant – Condo based in United States.
This role supports the daily operations of a luxury high-rise condominium management office, ensuring smooth coordination between residents, board members, vendors, and on-site staff. You will play a central role in maintaining efficient administrative workflows while delivering high-quality service in a fast-paced residential environment.
The position combines customer service, office administration, and property management support within an upscale community setting.
You will handle resident inquiries, process work orders, maintain records, and support compliance and communication activities for the property.
The role requires strong attention to detail, organization, and the ability to manage multiple priorities in a service-driven environment.
You will also assist with financial tracking, documentation, and community engagement tasks that support overall property operations.
This is a highly resident-facing position where professionalism, responsiveness, and discretion are essential.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Administrative Assistant – Condo based in United States.
This role supports the daily operations of a luxury high-rise condominium management office, ensuring smooth coordination between residents, board members, vendors, and on-site staff. You will play a central role in maintaining efficient administrative workflows while delivering high-quality service in a fast-paced residential environment.
The position combines customer service, office administration, and property management support within an upscale community setting.
You will handle resident inquiries, process work orders, maintain records, and support compliance and communication activities for the property.
The role requires strong attention to detail, organization, and the ability to manage multiple priorities in a service-driven environment.
You will also assist with financial tracking, documentation, and community engagement tasks that support overall property operations.
This is a highly resident-facing position where professionalism, responsiveness, and discretion are essential.
Accountabilities:
- Provide day-to-day administrative support to the on-site property management team, ensuring efficient office operations and resident service delivery.
- Respond to resident inquiries via phone, email, and in-person communication, resolving issues or escalating when necessary.
- Maintain and organize association records, including resident databases, files, mailings, and office supplies.
- Process and track work orders for maintenance, landscaping, housekeeping, and other community services.
- Support financial and administrative processes, including receivables tracking, account inquiries, and documentation of transactions.
- Assist with resident communications, including newsletters, notices, website updates, and community announcements.
- Coordinate resident services such as amenity reservations, access control requests, and compliance-related documentation.
- Support property inspections and assist with follow-up actions related to community standards and violations when required.
- High school diploma or equivalent required; additional administrative or office management training is a plus.
- 1+ year of experience in an administrative support, customer service, or office coordination role.
- Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, SharePoint).
- Excellent communication and interpersonal skills with a strong customer service orientation.
- Highly organized with strong attention to detail and the ability to manage multiple tasks in a fast-paced environment.
- Ability to handle sensitive situations with professionalism, discretion, and sound judgment.
- Strong problem-solving and conflict resolution skills when dealing with resident or operational concerns.
- Comfortable learning and using new administrative systems and property management tools.
- Ability to lift up to 30 lbs and perform occasional physical tasks related to office and property operations.
- Competitive full-time employment opportunity
- Comprehensive medical, dental, and vision insurance options (depending on eligibility)
- Paid time off and standard holiday schedule
- Professional development and training opportunities
- Exposure to luxury residential property operations and career growth potential
- Supportive on-site management environment with structured processes
- Opportunity to work in a high-end residential community setting