Sr. Associate - Insurance - P&C Underwriting 5B

Sr. Associate - Insurance - P&C Underwriting

Ready to turn bold ideas into real-world impact?
 At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 
 
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Role Objective / Purpose

1. Independently manage complex new business, renewals, endorsements, and cancellations.

2. Perform and validate manual premium adjustments and financial accuracy checks.

3. Manage billing follow-ups, reconciliations, and ageing items.

4. Handle medical panel policy administration under Group Medical (Accident & Health).

5. Conduct guided in-process validations to support L1 learning and accuracy adherence (non-QA).

6. Monitor RPA outputs, manage exceptions, and coordinate with IT for issue resolution.

7. Participate in UAT and training activities arising from system/process changes.

8. Act as an operational point of contact for underwriting and operations teams.

Skills Required

1. Understanding of post-bind workflows, including complex endorsements and amendments.

2. Analytical skills to identify inconsistencies and validate outputs in-process.

3. Proficiency in policy systems, Excel, and internal trackers.

4. Ability to communicate effectively with UWs and operations teams in a bilingual environment.

Qualification

Graduate with 3–6 years of relevant experience.

Graduate/Postgraduate (Commerce, Finance, Accounting, Business).

Introductory/intermediate insurance market courses (e.g., CII or equivalent)

B2 Fluency in Cantonese and Mandarin (written and read).

Basic English in Reading and Writing

Compliance & Governance

Adherence to company policies, SOPs, and information security guidelines.

Disclaimer

This job description is not exhaustive and may be revised as per business requirements.

Qualifications

Bachelors - Actuarial Science, Bachelors - Economics, Bachelors - Finance, Bachelors - Risk Management and Insurance, Masters - Statistics

Certifications

Associate in Claims (AIC) - The Institutes (USA)The Institutes (USA), Associate in Reinsurance (ARe) - American Institute of InsuranceAmerican Institute of Insurance, Certified Compliance Officer (CCO) - VskillsVskills, Certified Regulatory Compliance Manager (CRCM) - The International Association of Risk and Compliance Professionals (IARCP)The International Association of Risk and Compliance Professionals (IARCP), Certified Risk Professional (CRP) - UdemyUdemy

Required Skills

Fraud Prevention, Insurance, Property & Casualty Insurance, Risk Management, Underwriting

Language

Cantonese, Cantonese, English, English, Mandarin, Mandarin

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Insurance - P&C Underwriting

Remote Type -

Office

Work Shift -

Day Job (Malaysia)

Why join Genpact?
•    Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•    Make an impact – Help global enterprises solve business challenges that matter 
•    Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
Let’s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.