NAM Tech, Media and Communications Global Solution Sales – Director

Single PositionExplore a Career With UsView All JobsHybridNAM Tech, Media and Communications Global Solution Sales – DirectorSAN FRANCISCO, California, United States of AmericaApply NowFind out how well you match with this jobUpload your resumeJob descriptionJob ID26978684Date posted07/10/2026DepartmentInstitutional SalesThe Global Solution Sales (GSS) role within the Citi Services business is a senior sales position focused on originating new business, winning new mandates and managing existing large complex relationships. A GSS within the Technology, Media and Communications sector understands not only the specifics of their portfolio clients, but the industry as a whole. This knowledge allows them to position Citi solutions within the broader context of the client objectives and industry direction. Key areas of knowledge include Payments, Liquidity Solutions, and Trade Finance. Given the predominance of large Technology companies in the San Francisco area, heightened experience within the payments and eCommerce area is particularly applicable.The Citi Services business supports clients in 94 markets globally. The GSS on the NAM Tech, Media and Communications team is responsible for supporting the global needs of a portfolio of North America headquartered names. A GSS is accountable for significant direct business results and is relied upon for authoritative advice regarding the operations of the business.Responsibilities:Execute portfolio sales strategy in conjunction with global, regional and country partnersPortfolio Management and Optimization: Develop deep relationships with key global and regional clientsRetain existing business and grow volumes/valuesIdentify cross sell opportunities with clientsMarket Presence: Be an ambassador and evangelist for Citi with clients, partners, and industry forums to continue to drive Citi’s recognition as the largest and best in classMaintain leading edge expertise of the industry and regional competitive environmentOwnership and Leadership: Act as a steward of the business and influence its strategy and market leadership as a key member of the regional and global sales teamLead complex cash management deals end-to-end including RFP responses and client pitches, recommending innovative cash management solutionsMarket Development: Develop a Client focus strategy for all key clients and sub sector targetsControl and Compliance: Maintain a pristine control environment for all issues related to business management, compliance, regulatory requirementsReview account plans to identify sales opportunities and support origination of new opportunities through development of thought leadership materialDevelop target list of underpenetrated names to actively focus on with a “Hunting License” for growing new cash business though unsolicited bidsMeet all Sales Management goals tied to origination, wins and pipeline management (CRM)Lead and prepare client presentationsWork with Implementations/account managers to ensure deals closed are implemented effectively and efficiently to ensure revenue realization and ramp-upActively share with Product Management Team new developments within the market updates and the environmentAttend regular team and sales management meetings to report on performanceManage key Balance Sheet Drivers including assets and liabilitiesManage and partner with Banking, as appropriate, on all relevant aspects of the portfolio relationshipsBuild a culture of responsible finance, good governance and supervision, expense discipline and ethicsAppropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm’s reputationBe familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities ServicesRecommended Qualifications:10+ years of experiencePossesses in-depth knowledge of Payments, Liquidity, Trade and other banking productsBroad client management experienceExcellent...