Job Description
How you’ll make an impact
As Snr Manager, Marketing Operations, you will design, build and continually improve the infrastructure that powers lifecycle marketing, revenue visibility, regional scalability and responsible AI adoption. With HubSpot as the central system, you will ensure that all marketing technologies are integrated, well governed and commercially aligned. In this role, you will make marketing’s impact on revenue clear and credible, develop lifecycle and scoring models that drive commercial performance, oversee AI initiatives to ensure they are prioritised and outcome focused and enable regional teams to operate within scalable standards that support consistent execution. Ultimately, your work will empower leadership to make confident investment decisions, while balancing strategic oversight with hands on delivery as a true player manager.
What you'll do
Lead and evolve HSO UK’s marketing operations capability, setting standards for attribution, scoring, lifecycle measurement, and governance
Own and optimise the marketing technology stack, ensuring systems are integrated, scalable, and commercially effective
Design and maintain a multi-touch attribution model that clearly demonstrates marketing and lifecycle impact on revenue
Define and refine lead and account scoring frameworks aligned to sales and customer engagement
Own AI enablement strategy across marketing, including use case prioritisation, governance, and quarterly roadmap planning
Measure and report on marketing and AI-driven performance, providing clear revenue visibility to leadership
Lead and develop a high-performing marketing operations team while partnering cross-functionally to ensure execution is measurable and
Lead and develop a high-performing team marketing ops team, motivating and inspiring your team to reach and exceed all set targets and KPIs
Coach team members in best practices, fostering a culture of continuous development
Ensure all team members have clear, up-to-date Individual Development Plans (IDPs), and receive regular performance reviews and meaningful 1:1 conversations
Maintain a trusting, collaborative environment, enabling the team to thrive
Lead recruitment efforts for your team, identifying and hiring top talent
Promote an inclusive and diverse culture, in line with Henry Schein One values
What you’ll bring with you
10 + years of increasing responsibility and 2 + years experience in managing Marketing Operations within B2B SaaS
Strong hands-on expertise with HubSpot (workflows, lifecycle configuration, reporting, attribution)
Experience owning and optimising a marketing technology stack
Deep understanding of lifecycle marketing, funnel design, and revenue attribution
Experience defining AI governance, enablement, or structured workflow transformation initiatives
Strong commercial acumen and analytical thinking
Ability to prioritise complex initiatives across multiple regions and stakeholders, building relationships & manage conflict
Confident stakeholder manager who builds trust across Sales, Product, Marketing, and IT
Structured, disciplined and outcome-focused in approach
Diversity at Henry Schein One
Diversity at Henry Schein One is all about you being you. Diversity and inclusion are integral to every aspect of our business, we push boundaries fuelled by a diverse set of voices and a desire to make a difference. We are proud to be an equal-opportunity employer. All qualified candidates are considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We welcome everyone to our team; we foster creativity and ambition throughout our business. We’re making a difference every day and you can too.
Our Shared Values
Everyone at Henry Schein One is encouraged to live and demonstrate our core values:
Working as one
Making it easy
Caring about care
Making it happen
Henry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation. Henry Schein UK Holdings strives to operate a policy of equal opportunity and not discriminate against any person gender, race, colour, nationality, ethnic or national origin, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law.