Director - Global Program Management, Air & Transportation

Role responsibilities

The Director will define and lead the global portfolio strategy for airline and transportation partners, focusing on high-value opportunities. This role will also establish governance frameworks and drive operational excellence across channels.

Requirements

The ideal candidate should be a strategic thinker with experience in building and scaling programs in complex organizations. Strong leadership, communication skills, and familiarity with governance and risk management processes are preferred.

Key skills

Strategic Thinking, Program Management, Negotiation, Operational Excellence, Risk Management, Performance Tracking, Collaboration, Communication, Problem Solving, Leadership, Innovation, Stakeholder Management, Data Analysis, Travel Industry Knowledge, Customer Experience, Governance

Keywords

American Express, Global Program Management, Airline Partnerships, Transportation Partnerships, Commercial Agreements, Supplier Economics, Account Management, Revenue Maximization, Operational Processes, Onboarding, Documentation, Performance Metrics, Audit Insights, Industry Trends, Stakeholder Alignment, Customer Experience