Key Accounts - Technical Sales Representative

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Key Accounts - Technical Sales RepresentativeFull-timeCompany DescriptionAvery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. Our products and solutions include labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2023 were $8.4 billion. Learn more at www.averydennison.com.AVERY DENNISON IS PROUD TO BE CERTIFIED GREAT PLACE TO WORK IN AUSTRALIA, CHINA, INDIA, JAPAN, SINGAPORE, MALAYSIA, THAILAND AND VIETNAM.Job DescriptionABOUT ROLE:Scope and general purpose of the role: Engage daily with existing customer base, distributors, end users and converters. Promote sales and distribution with network of contacts. Increase product portfolio and investment by distributors. Increase market share by delivering high levels of service to the network.YOUR RESPONSIBILITIES WILL INCLUDE:Engagement and targets: Conduct  a needs analysis to ensure that all sales target are metConceptualise new and innovative strategies to achieve sales targetsFollow up on new sales leads and build detailed project pipeline with prospective values Analyse/recognise potential growth opportunities in the marketEngage with distributors and assist with specification of product and applicationIncrease footprint and market share for the brand in specified area of responsibilityActively engage with converters to identify new opportunities Leverage local distribution network to engage with supply of materials Actively increase opportunity pipeline for quarterly and annual sales and maintain a close rate equal to peers. Provide input to S&OP meetings (discuss accuracy of the forecasts, slow moving and obsolete stock and identify crisis areas) Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities.Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment. Minimum of 4 calls per day. Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and servicesKeeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas. Extracts value from customer through the use of company tools and training providedCustomer Service:Provide product and brand training with converter networkProvide technical advice and solutions to customers when requiredRecord customer interaction on salesforce.comTake informed decisions regarding terms and conditions of pricing, rebates, COD pricing and discountsLog customer complaints within 24hrs of complaint being received Conduct product trials at customers when required, and help technical department Update customer price lists, and ensure prices are updated within Avery Dennison’s operating systems Follow complaint till conclusion, and advise customer of results.Assess materials when there are customer complaintsEnsure that all customer demands are timeously metLiaise with customers regarding their account statusFollow up on...