Maître D | Full-Time | Lucas Museum of Narrative Art

Welcome page Returning Candidate? Log back in! Maître D | Full-Time | Lucas Museum of Narrative Art Location US-CA-Los Angeles Job Post Information* : Posted Date 3 weeks ago(6/30/2026 3:53 PM) Job ID 2026-32806 Location Name Lucas Museum of Narrative Art Category Catering / Banquet / Event Sales Type Regular Full-Time Location : Location US-CA-Los Angeles Job Post Information* : External Company Name Oak View Group Job Post Information* : External Company URL https://www.oakviewgroup.com/ Location : Postal Code 90007 Location : Address 3800 S Vermont Ave Job Post Information* : Post End Date 10/2/2026 Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.  Position Summary The Maître D serves as the face of the restaurant, creating an exceptional first and last impression for members, guests, and VIP patrons. This position is responsible for overseeing the guest arrival experience, managing reservations and seating, coordinating dining room flow, and ensuring the highest level of personalized hospitality. Working closely with restaurant leadership, the Maître D' anticipates guest needs, recognizes member preferences, and ensures every dining experience reflects the venue's standards of excellence. This role pays an hourly rate of $24.00 - $26.00. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until October 2, 2026. About the Venue Oak View Group is proud to operate the food and beverage program at the Lucas Museum of Narrative Art. The hospitality operation features a diverse portfolio of dining experiences, including a multi-concept café, a modern luxury restaurant, a licensed Starbucks location, and a robust special events catering program. The team is dedicated to delivering exceptional guest experiences through outstanding food, service, and hospitality within one of the nation's premier cultural destinations. Responsibilities Welcome members, guests, VIPs, and visitors with warmth, professionalism, and personalized service.Manage the reservation system, guest seating, and dining room flow to maximize efficiency while maintaining an exceptional guest experience.Escort guests to their tables and introduce them to their server when appropriate.Build relationships with regular guests by recognizing preferences, special occasions, and dining history.Handle guest requests, concerns, and special accommodations with professionalism and discretion.Ensure every guest receives attentive and personalized service throughout their visit.Coordinate seating assignments to balance server sections and optimize table turnover without compromising service quality.Maintain continuous communication with managers, servers, bartenders, and culinary staff regarding table status and guest needs.Monitor dining room activity to ensure service standards are consistently met.Assist in maintaining the overall appearance and readiness of the dining room before, during, and after service.Manage reservations using the restaurant reservation platform.Maintain accurate guest profiles, notes, and special requests.Answer incoming phone calls and respond to reservation inquiries professionally.Coordinate large parties, private dining reservations, and VIP experiences with restaurant management.Confirm reservations and communicate any special arrangements to the appropriate teams.Provide guidance and support to hosts and hostesses...