This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Inside Sales Support Representative based in Canada.
This role sits at the center of a fast-paced business development environment focused on small business customers within the logistics sector.
You will be responsible for identifying new sales opportunities and expanding existing client relationships within an assigned territory.
The position combines proactive prospecting with relationship management to drive revenue growth and customer retention.
You will act as a trusted advisor, helping customers navigate shipping and logistics solutions tailored to their needs.
The environment is collaborative, with strong support from coaching, training programs, and peer teams.
This is a remote-first role offering structure, flexibility, and clear pathways for professional growth into more senior sales positions.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Inside Sales Support Representative based in Canada.
This role sits at the center of a fast-paced business development environment focused on small business customers within the logistics sector.
You will be responsible for identifying new sales opportunities and expanding existing client relationships within an assigned territory.
The position combines proactive prospecting with relationship management to drive revenue growth and customer retention.
You will act as a trusted advisor, helping customers navigate shipping and logistics solutions tailored to their needs.
The environment is collaborative, with strong support from coaching, training programs, and peer teams.
This is a remote-first role offering structure, flexibility, and clear pathways for professional growth into more senior sales positions.
Accountabilities:
- Prospect and identify new small business customers to expand market share and generate new revenue opportunities within the assigned territory.
- Build and maintain strong relationships with existing clients to ensure satisfaction, retention, and account growth over time.
- Develop and present tailored value propositions that align logistics solutions with customer needs and business objectives.
- Respond to customer inquiries promptly and effectively, ensuring a high level of service and problem resolution.
- Participate actively in team meetings, training sessions, and ongoing development programs to enhance sales effectiveness.
- Collaborate with internal teams and utilize CRM tools to manage pipeline activity and track performance.
- Minimum 1 year of experience in business development or B2B sales, ideally in a customer-facing or inside sales role.
- Strong communication, negotiation, and presentation skills with the ability to build trust quickly.
- Full fluency in English is required; proficiency in French is considered an asset.
- Experience using CRM systems such as Salesforce and proficiency with Microsoft Office tools is preferred.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Self-motivated, goal-oriented, and comfortable working independently in a remote setup.
- Competitive hourly compensation of $20.81/hour.
- Fully remote work arrangement with structured weekday schedule (Monday to Friday).
- Full-time permanent position with stable hours (minimum 40 hours per week).
- Paid training through a structured sales development academy program.
- Coaching and mentorship support to encourage continuous growth.
- Clear internal mobility path toward Account Executive-level roles.
- Supportive team culture focused on development and promotion from within.