Associate, Business Analyst and Operations

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Associate, Business Analyst and OperationsFull-timeCompany Descriptionຟູດແພນດ້າ ແມ່ນສ່ວນໜຶ່ງຂອງກຸ່ມບໍລິສັດ ເດລິເວີຣີ ຮີໂຣ, ເຊິ່ງເປັນແພລດຟອມຂົນສົ່ງທ້ອງຖິ່ນຊັ້ນນຳຂອງໂລກ. ພັນທະກິດຂອງພວກເຮົາຄືການສົ່ງມອບປະສົບການທີ່ດີເລີດ—ວ່ອງໄວ, ງ່າຍດາຍ, ແລະ ສົ່ງເຖິງປະຕູບ້ານຂອງທ່ານ. ພວກເຮົາດຳເນີນກິດຈະການຢູ່ຫຼາຍກວ່າ 70 ປະເທດທົ່ວໂລກ. ສຳນັກງານໃຫຍ່ຕັ້ງຢູ່ທີ່ເມືອງເບີລິນ, ປະເທດເຢຍລະມັນ. ເດລິເວີຣີ ຮີໂຣ ຈົດທະບຽນໃນຕະຫຼາດຫຼັກຊັບແຟງເຟີດ ຕັ້ງແຕ່ປີ 2017 ແລະ ເປັນສ່ວນໜຶ່ງຂອງດັດຊະນີຫຸ້ນ MDAX.Job Description1. Vendor Operational ExcellenceVendor Education & Training: Lead onboarding and training sessions on POS devices and backend tools, ensuring vendors are fully proficient in foodpanda product features and operational standards.Performance Monitoring: Track key operational metrics (e.g., cancellation rates, stock availability) and collaborate with the Account Management (AM) team to execute improvement plans for underperforming vendors.Content Integrity & Reconciliation: Guarantee accurate product listings by conducting regular onsite spot checks and performing manual inventory reconciliation to ensure the physical store stock matches the foodpanda platform data.2. Data Analysis & Process ImprovementTrend Analysis: Deep-dive into sales and cancellation data to identify failure patterns and propose data-driven solutions to the team.Support Transformation Projects: Collaborate with cross-functional teams to roll out feature enhancements and new initiatives designed to improve operational excellenceTechnical Operations Support: Serve as the first line of support for the AM team, troubleshooting technical frontend or backend issues. QualificationsExperience: 1–2 years of experience in Operations, Retail Management, Supply Chain, or E-commerce. Experience working with supermarkets, grocery retailers, or FMCG is a strong plus (fresh grads are welcome to apply!) Data Proficiency (Crucial): Strong command of Microsoft Excel or Google Sheets . Comfortable managing large datasets to manually reconcile vendor inventory against our system.Operational Mindset: A sharp eye for detail. You are the type of person who is bothered when a price tag doesn't match the system and won't stop until it is fixed.Communication & Training: Ability to explain technical concepts to non-technical staff (vendors) and effectively collaborate with internal Account Management teams.Tech-Savvy: Quick to learn new backend tools and POS systems, with the ability to troubleshoot basic technical issues independently.Mobility: Willingness to travel frequently to vendor locations (physical stores/warehouses) for onsite audits, training, and "ground truthing."Problem Solver: Proven ability to analyze trends, identify root causes of operational failures, and propose logical solutions.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy NoticeI'm interestedRefer a friendshare this jobShare to WeChat×Copy the link and open WeChat to share.Copy to clipboardOpen WeChatShare to WeChat×Use Scan QR Code in WeChat and click ··· to share.