Senior Site Reliability Engineer
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Site Reliability Engineer based in United States.
This role offers the opportunity to establish and scale the reliability foundations of a fast-growing health technology platform.
You will work at the intersection of infrastructure, engineering excellence, and operational strategy.
As an early member of the platform team, you will have significant ownership over how systems are built, monitored, deployed, and improved.
You will help define reliability standards, improve engineering practices, and create resilient systems supporting critical healthcare data workflows.
The role combines technical depth with strong collaboration, requiring someone who enjoys solving complex problems beyond traditional tooling.
You will directly influence architecture, processes, and the long-term success of a mission-driven technology organization.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Site Reliability Engineer based in United States.
This role offers the opportunity to establish and scale the reliability foundations of a fast-growing health technology platform.
You will work at the intersection of infrastructure, engineering excellence, and operational strategy.
As an early member of the platform team, you will have significant ownership over how systems are built, monitored, deployed, and improved.
You will help define reliability standards, improve engineering practices, and create resilient systems supporting critical healthcare data workflows.
The role combines technical depth with strong collaboration, requiring someone who enjoys solving complex problems beyond traditional tooling.
You will directly influence architecture, processes, and the long-term success of a mission-driven technology organization.
Accountabilities
- Design and improve reliability practices, including on-call processes, incident management, escalation workflows, blameless postmortems, and change management strategies.
- Help shape the platform roadmap by identifying operational challenges, proposing solutions, and driving initiatives from concept through adoption.
- Build and maintain core reliability capabilities, including observability, monitoring, logging, tracing, alerting, CI/CD pipelines, infrastructure as code, and incident response processes.
- Partner with software engineers to improve service operability, promote operational best practices, and increase engineering ownership of production systems.
- Define and implement service-level objectives (SLOs) in collaboration with product and engineering teams, ensuring reliability goals align with customer and business needs.
- Investigate incidents and recurring system issues, determining whether solutions require technical improvements, process changes, or cross-team alignment.
- Support security and compliance initiatives by contributing to access controls, audit readiness, environment isolation, and infrastructure practices required for handling sensitive healthcare data.
- Help establish a strong reliability culture by sharing knowledge, improving workflows, and preventing teams from becoming dependent on individual contributors.
- 5+ years of experience in Site Reliability Engineering, Platform Engineering, DevOps, backend engineering, or related roles with significant production ownership.
- Experience managing production systems, responding to incidents, participating in on-call rotations, and improving system reliability over time.
- Strong programming experience with at least one general-purpose language such as Python, Go, TypeScript, or similar, with the ability to contribute to application-level solutions when needed.
- Proven ability to solve complex engineering problems by identifying root causes, evaluating trade-offs, and implementing impactful solutions.
- Experience improving engineering processes, such as deployment workflows, review practices, incident management, or operational standards.
- Strong communication skills with the ability to collaborate effectively across engineering, product, and business stakeholders.
- Ability to work independently, prioritize effectively, and create structure in an environment with limited existing processes.
- Experience with reliability practices, cloud infrastructure, observability platforms, CI/CD, and infrastructure automation.
- Nice to have: experience working in regulated industries such as healthcare or fintech, and familiarity with frameworks such as HIPAA or SOC 2.
- Nice to have: experience as an early infrastructure or reliability hire, building systems and processes from the ground up.
- Competitive compensation package with equity opportunities.
- Medical, dental, and vision insurance coverage.
- 401(k) retirement plan.
- Flexible paid time off policy.
- Wellness stipend to support personal health and wellbeing.
- Up to 12 weeks of paid parental leave.
- Opportunity to work on impactful technology supporting better healthcare outcomes.
- Significant ownership and influence within a growing engineering organization.
- Collaborative environment focused on innovation, trust, and continuous improvement.
The Senior Site Reliability Engineer will play a key role in building scalable reliability practices, improving operational maturity, and partnering with engineering teams to create dependable systems. This position requires a balance of technical execution, strategic thinking, and process improvement to ensure production environments remain secure, resilient, and efficient.
Requirements
The ideal candidate is an experienced reliability-focused engineer who combines strong technical expertise with excellent problem-solving, communication, and collaboration skills. You should be comfortable operating in an evolving environment where you can define processes, influence decisions, and take ownership of complex technical challenges.