Strategy & Business Operations Associate

Strategy & Business Operations Associate LocationMexicoEmployment TypeFull timeLocation TypeRemoteDepartmentGo-to-MarketAbout HappyRobotHappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate - they make decisions, take action, and run operations autonomously across voice, email, and enterprise systems. Born in Y Combinator (S23) and backed by a16z and Base10 with over $60M raised, we power critical operations for global enterprises worldwide.Our platform is battle-tested in the most demanding environments - where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto.About The RoleAt HappyRobot, our partners are a core growth engine — but only if we're rigorous about which opportunities we chase and disciplined about setting partners up to win. We're looking for a Partnerships Strategy & Enablement Lead to build the system that turns raw partner-sourced opportunities into a prioritized, well-scoped pipeline, and to build the enablement that lets partners qualify, sell, and deploy on their own.This is a high-ownership, cross-functional role sitting at the intersection of strategy, commercial structuring, and partner operations. You'll be the person who decides what's worth pursuing, builds the case for it, and makes sure it actually gets delivered.What We're Looking For1–3 years of experience in Management Consulting, Strategy, Business Operations, Investment Banking, Private Equity, Venture Capital, Chief of Staff, or a high-growth startupExceptional structured problem-solving skillsHighly analytical with strong Excel / Google Sheets modeling abilitiesAbility to simplify ambiguous problems into clear frameworks and action plansExcellent written and verbal communicationStrong project management and organizational skillsHigh ownership mentality — you naturally take responsibility beyond your job descriptionComfortable working with senior executivesExtremely curious and fast learnerAble to manage multiple workstreams simultaneouslyProfessional fluency in Spanish and EnglishWhat You'll DoPartner directly with the Head of LATAM on the region's highest-priority strategic initiatives — market research, competitive analysis, business cases, and financial models to support expansion into new markets, customers, and partnershipsBuild and continuously improve LATAM's operating cadence: dashboards and reporting across sales, deployments, customers, recruiting, and operations, plus the documentation, processes, and playbooks that let the team scaleDrive cross-functional execution — coordinating Sales, Deployments, Engineering, Marketing, Recruiting, and Finance to move initiatives from idea to execution, unblock dependencies, and keep the team focused on what matters mostSupport enterprise GTM and customer projects, including account strategy, opportunity sizing, customer discovery, ROI analysis, and executive-ready materialsSupport recruiting operations and team-building across the region — interview process improvements, candidate experience, and onboardingRotate onto the company's most important special projects as they arise — new country launches, partnership evaluations, board materials, executive customer meetings, and any high-impact problem that needs structured thinkingNice to HaveExperience in an early-stage startup or high-growth technology companyExposure to enterprise SaaS or AI productsFamiliarity with CRM systems (Salesforce, HubSpot)Experience using Notion, Linear, Asana, Airtable, or similar productivity toolsBasic SQL or data analysis skillsFamiliarity with APIs and software integrationsExperience working across multiple countries in Latin AmericaPortuguese proficiency Why join us?Opportunity to work at a high-growth AI startup, backed by top...