Senior Residency & Sales Counselor

Senior Residency & Sales Counselor Richmond Place Senior Living | Lexington, KY Salary from $35.00 per hour Do you have a passion for sales, customer service, and helping seniors find the perfect place to call home? Richmond Place Senior Living is seeking a Senior Residency & Sales Counselor to drive occupancy growth through relationship-based sales, exceptional customer experiences, and personalized guidance for prospective residents and their families. This role also serves as a mentor and trainer for newer sales team members. What You'll Do

• Manage and nurture sales leads from inquiry to move-in
• Conduct personalized community tours and create exceptional first impressions
• Build strong relationships with prospective residents, families, and referral partners
• Explain pricing, services, and move-in processes with confidence and clarity
• Maintain accurate prospect records in Salesforce
• Support marketing events, open houses, and community outreach activities
• Collaborate with department leaders to ensure a seamless move-in experience
• Track sales performance metrics and support occupancy goals
• Mentor and train less-experienced sales team members

What We're Looking For

• Associate degree required; Bachelor's degree preferred
• 4+ years of sales, customer service, hospitality, healthcare, or senior living experience
• Strong communication, presentation, and relationship-building skills
• Organized, detail-oriented, and self-motivated
• Proficiency with Microsoft Office; experience with CRM systems preferred
• Passion for serving seniors and their families
• Valid driver's license and reliable transportation

Why Join Richmond Place?

• Rewarding opportunity to make a meaningful difference in seniors' lives
• Supportive, hospitality-focused culture
• Collaborative team environment
• Professional growth and leadership development opportunities
• Competitive pay and benefits

If you are a driven sales professional who loves building relationships and helping others through important life transitions, we'd love to hear from you. Apply today and help families discover the lifestyle, care, and peace of mind that Richmond Place Senior Living provides. Richmond Place Senior Living is proud to be an Equal Opportunity Employer.