Technical Supervisor

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Technical Supervisor

Business Unit: Work Dynamics

Position Summary

The Senior Technician will lead maintenance operations and continuous improvement initiatives while ensuring optimal resource utilization and operational excellence. This role requires a strong problem-solving mindset, critical thinking abilities, and proven technical expertise to maintain building systems, coordinate maintenance activities, and drive operational efficiency.

Key Responsibilities

Maintenance Operations & Coordination

• Manage corrective and scheduled work orders generated through Corrigo CMMS, ensuring timely follow-up, quality review, and proper closure
• Execute and maintain preventive maintenance programs according to established schedules, identifying opportunities for optimization
• Conduct regular facility inspections per annual schedule, document findings, and generate work orders for identified deficiencies
• Apply critical thinking to diagnose complex technical issues and develop effective solutions that minimize downtime

Inventory & Resource Management

• Coordinate monthly inventory assessments and supplies requisitioning to maintain optimal stock levels
• Ensure all documentation including inventories, technical reports, and inspection records are properly organized, accessible, and archived according to retention policies
• Maximize efficiency of departmental resources through strategic planning and allocation

HVAC Systems Management

• Oversee maintenance operations for site air conditioning systems, applying technical proficiency to ensure optimal performance
• Monitor preventive maintenance compliance for all HVAC equipment
• Troubleshoot system issues using analytical skills and field experience to implement timely corrective actions

Quality Assurance & Vendor Oversight

• Support operational audits of service providers, evaluating scope compliance, quality standards, and regulatory adherence
• Apply critical judgment to assess vendor performance and recommend improvements

Team Leadership & Safety

• Supervise maintenance workshop staff, ensuring adherence to schedules, quality standards, and performance expectations
• Maintain safe, organized, and efficient work areas including workshops, substations, rooftops, and storage facilities
• Foster a culture of ethics, respect, and continuous improvement among team members
• Leverage field experience to mentor technical staff and develop their problem-solving capabilities

Reporting & Communication

• Provide daily, weekly, and monthly operational reports to Operations Manager detailing inspection results, testing outcomes, completed work, and audit findings
• Document all deviations with corresponding work orders in Corrigo
• Monitor and ensure Service Level Agreement (SLA) compliance for all work orders

Required Qualifications

Education & Certifications

• Technical degree or certification in Electrical Systems, HVAC, Electromechanical Engineering, Electronics, or related technical field

Technical Skills

• Proven expertise in building infrastructure maintenance including civil, electrical, plumbing, and HVAC systems
• Basic networking and communications knowledge (internet, ethernet, LoRaWAN, BACnet)
• Demonstrated ability to diagnose complex technical problems and implement effective solutions
• Proficiency with Microsoft 365 suite
• Basic English language skills

Experience

• Minimum 2 years hands-on experience in facilities maintenance with increasing responsibility
• Field experience managing and troubleshooting building systems in operational environments
• Experience supervising technical personnel
• Background working within multidisciplinary teams
• Experience in technological tools such as JLL Serve

Core Competencies

• Critical Thinking: Ability to analyze situations, identify root causes, and develop innovative solutions to technical challenges
• Problem-Solving Mindset: Proactive approach to identifying issues before they escalate and implementing preventive measures
• Technical Proficiency: Deep understanding of building systems with ability to apply knowledge in diverse operational scenarios
• Field Experience: Practical, hands-on expertise gained through real-world maintenance operations
• Leadership: Capability to guide technical teams while maintaining high standards of safety and quality

Location:

On-site –Santa Ana,CRI

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo – incluyendo la candidatura en línea y/o el proceso general de selección – puede enviarnos un correo electrónico a HRSCLeaves@jll.com. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL.