Senior Program Manager, Global Security Operations Centers (GSOCs)

Role responsibilities

The Senior Program Manager is responsible for the performance and effectiveness of Microsoft's Global Security Operations Centers (GSOCs), ensuring operational excellence in a 24x7 security environment. This includes managing supplier relationships, driving technology modernization, and leading crisis management efforts.

Requirements

Candidates should have at least 4 years of experience in security program management or a related field, with a preference for those holding a bachelor's degree and 8+ years of relevant experience. Strong skills in managing operational programs and leading cross-functional projects are essential.

Key skills

Security Operations, Crisis Management, Incident Response, Operational Excellence, Supplier Management, Process Improvement, Data Analytics, Technology Modernization, Project Management, Collaboration, Performance Metrics, Governance, Emergency Communications, Operational Procedures, Stakeholder Engagement, Continuous Improvement

Keywords

Microsoft, Global Security, Operations Centers, GSOCs, Crisis Management, Incident Management, Security Monitoring, Alarm Response, Emergency Communications, Supplier Governance, Operational Metrics, Performance Indicators, Lean Methodologies, Data-Driven Decision Making, Technology Modernization, Artificial Intelligence, Machine Learning, Power BI, Security Technologies, Operational Procedures, Service Delivery, Cross-Functional Projects, Stakeholder Engagement, Operational Excellence, Continuous Improvement, Emergency Operations, Business Continuity, Protective Intelligence, Security Management, Command Center Operations