Senior Lead Site Reliability Engineer | IFS Copperleaf

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Senior Lead Site Reliability Engineer | IFS CopperleafFull-timeCompany DescriptionIFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.Job DescriptionRole OverviewAs a Senior Lead Site Reliability Engineer (SRE) specializing in Azure, you will be a hands-on technical owner of our cloud infrastructure. You will architect, build, and operate the systems that underpin our Azure-based SaaS offerings — owning reliability, scalability, and security from the infrastructure layer up. You will work in close partnership with R&D to embed operational excellence into the software delivery lifecycle, and you take full ownership of every system within Cloud Operations' purview. You bring deep Azure and DevOps expertise, thrive in complex distributed environments, and raise the technical bar through the quality of your engineering work.Key ResponsibilitiesDesign, implement, and continuously improve Azure-based infrastructure for high-availability, mission-critical SaaS services — owning the full lifecycle from architecture through to production operation.Own, operate, and continuously improve CI/CD pipelines across Jenkins, Azure DevOps, and GitHub Actions — including pipeline architecture, build performance, deployment reliability, secrets handling, and migration work as we evolve our toolchain. This is active ownership, not support.Configure and maintain Ansible playbooks for configuration management, provisioning automation, and drift remediation across the infrastructure estate.Build and maintain Infrastructure as Code using Terraform and/or ARM/Bicep, covering the full provisioning lifecycle — from initial environment build through to day-two operations and ongoing change management.Work directly and continuously with R&D engineering teams to embed reliability, operability, and deployment quality into the software development lifecycle — including pipeline design reviews, pre-production environment ownership, release readiness, and incident learnings fed back into build practices.Own the observability and alerting stack across Azure Monitor, Log Analytics, Application Insights,...