Head of Business Intelligence

Head of Business IntelligenceHybridSales, Revenue OperationsFull timeWarsaw, Masovian Voivodeship, PolandShare this job DescriptionAcross Europe, fleets are under enormous pressure. Fuel costs are rising. Regulatory requirements are tightening. The shift to low-emission vehicles is accelerating. And yet around 70% of European businesses still manage their fleets manually, with spreadsheets, disconnected tools, and processes that were never built for this moment.Shiftmove exists to make this process simple. We are a profitable B2B SaaS company and the fastest-growing fleet management platform in Europe, born from the merger of Avrios and Vimcar, and now serving over tens of thousands of corporate customers across Germany, France, Spain, Switzerland, Poland, and beyond. Our AI-powered platform connects real-time vehicle data with intelligent software so that businesses can procure smarter, control costs, stay compliant, and lead the transition to cleaner mobility, all from one place.We have a clear goal: one million vehicles managed on our platform by 2027. We are already at 730,000. The next chapter is about execution, and that is where you come in.The RoleRight now, our BI function has solid foundations. Tableau reporting works. Snowflake is in place. The data infrastructure is there. What we do not yet have is a leader who can take that foundation and build something fundamentally more valuable, a BI function that is fast, analytical, AI-enabled, and genuinely trusted by the business.Today, the team operates on a ticket-and-sprint model. The report comes back. It works, but it is slow, reactive, and not what the business needs at this stage of growth. The business has a clear mandate: move from reactive reporting to proactive intelligence. From dashboards that describe the past to insight that shapes decisions. From a team that closes tickets to a team that the commercial leadership actually leans on. That transformation starts with this hire. You will report to the VP Operations and lead a team of Analysts and a Programme Manager. Your remit covers the full commercial intelligence layer and KPI governance across a multi-market business.What You Will OwnThe operating model of the BI function, how the team works, what it prioritises, and how it is perceived across the businessRevenue and ARR reporting, pipeline analytics, churn and retention analysis, and customer lifecycle intelligenceExecutive reporting, clear, confident, and backed by rigorous analysisKPI governance across the GTM organisation, definitions, consistency, and the single source of truthThe shift from ticket-driven reporting to agile, analytically-led intelligenceAI and automation strategy for the BI function, embedded into how the team operatesPeople development, the analysts on your team are capable; they need direction, standards, and someone to grow them into business partnersWhat the First 6 Months Might Look LikeGet into the reporting cadence. Understand how the business actually uses data today, where the trust gaps are, and what the team is capable of. Start forming your view on where to change things firstBegin shifting the operating model. Introduce structure where there is none. Start repositioning the team as analytical partners rather than report producers. Make the first meaningful changes to how insight reaches stakeholdersYou are driving. The team has direction. Stakeholders are noticing the difference. You are setting the agenda for what comes nextWho are youYou have run a BI function before, built something, raised standards, and changed how a business uses dataYou have done this with AI, you have introduced AI-enabled workflows into a BI function at scale, automation, insight generation, self-service, and you have a clear point of view on where it goes nextYou build governance that sticks. You know how to define KPIs, align stakeholders around a single source of truth, and make it hold across a complex, multi-market businessYou are...