Hotel Front Desk Clerk-Full-Time(Bettendorf)

The Hotel Front Desk Clerk is the point of contact in the Hotel for guests. They are responsible for check-ins, check outs, reservations, payments and all guest inquiries.

• Outstanding customer service skills

• Ability to manage various tasks simultaneously.

• Process all incoming and outgoing reservations.

• Maintain accurate records of room occupancy.

• Issue player’s cards, comps and tickets to events.

• Other duties as assigned.

• Strong verbal and written communication skills.

• Strong attention to detail is necessary.

• Must be able to operate office equipment and programs.

• Perform under pressure in an interruptive environment.

• High School Degree or GED equivalent preferred.

 

ADDITIONAL REQUIREMENTS

• Ability to stand for long periods of time.

• Frequent pushing, pulling, bending and walking.

• May be subject to smoking environment, moderate noise and bright lights