Sales Engineer

Who we are Hi there 👋 We’re Ethena, compliance training that customizes itself to you. Ethena combines top-rated training content with intelligent AI that builds and adapts training to reflect your company’s unique brand, roles, policies, and risks, so it feels like your team, whether that’s hard hats or virtual meetings. From auto-assigning courses based on HRIS data to transforming your policies into interactive training in minutes, Ethena helps People, Legal, and Compliance teams launch in days (not months) and cut learner seat time by up to 60% with adaptive learning paths. Ethena supports 1M+ learners across 2,000+ organizations, with a 93% learner approval rating and 96% customer renewal rate. Over the past several years, we’ve delivered consistent, durable growth, including 120%+ net dollar retention, 95%+ gross dollar retention, and strong enterprise expansion across industries. Ethena has become a go-to compliance partner for modern, global organizations.   Beyond training, Ethena unifies core compliance tools, Hotline & Case Management, Policy Bot, and Phishing Simulator, into a single platform, with built-in audit trails and compliance controls teams can trust.   Trusted by teams at companies like Genesco, Asana, Pinterest, and Synaptics, it’s a great time to join us.   How we work We’re a team that values diversity in all its forms and loves adding new perspectives. We ask thoughtful questions, challenge assumptions, and build with empathy, for customers and for each other. We care about craft, we love feedback, and we take ownership. We also embrace humor (yes, the puns are real), because doing serious work doesn’t have to feel so serious.   Our workforce is fully remote, and your personal working hours can be based on your own timezone. All team-wide meetings are scheduled to be inclusive of all North American time zones. Who we are Hi there 👋 We’re Ethena, compliance training that customizes itself to you. Ethena combines top-rated training content with intelligent AI that builds and adapts training to reflect your company’s unique brand, roles, policies, and risks, so it feels like your team, whether that’s hard hats or virtual meetings. From auto-assigning courses based on HRIS data to transforming your policies into interactive training in minutes, Ethena helps People, Legal, and Compliance teams launch in days (not months) and cut learner seat time by up to 60% with adaptive learning paths. Ethena supports 1M+ learners across 2,000+ organizations, with a 93% learner approval rating and 96% customer renewal rate. Over the past several years, we’ve delivered consistent, durable growth, including 120%+ net dollar retention, 95%+ gross dollar retention, and strong enterprise expansion across industries. Ethena has become a go-to compliance partner for modern, global organizations.   Beyond training, Ethena unifies core compliance tools, Hotline & Case Management, Policy Bot, and Phishing Simulator, into a single platform, with built-in audit trails and compliance controls teams can trust.   Trusted by teams at companies like Genesco, Asana, Pinterest, and Synaptics, it’s a great time to join us.   How we work We’re a team that values diversity in all its forms and loves adding new perspectives. We ask thoughtful questions, challenge assumptions, and build with empathy, for customers and for each other. We care about craft, we love feedback, and we take ownership. We also embrace humor (yes, the puns are real), because doing serious work doesn’t have to feel so serious.   Our workforce is fully remote, and your personal working hours can be based on your own timezone. All team-wide meetings are scheduled to be inclusive of all North American time zones.

Who we're looking for

We're looking for a Sales Engineer to serve as a technical partner to our customers and internal teams.

You'll help bring Ethena's product to life for customers and prospects, connecting the technology to the strategic outcomes they want to drive, and you'll be a product and enablement resource for our commercial team.

This is an early role on a growing Sales Engineering team, reporting to the Sales Engineering manager, with clear room to take on more as you ramp.

 

Why Ethena?

Because it's a need-to-have vs. a nice-to-have. We save companies thousands of hours a year with innovative ways to deliver compliance training, deliver 93% learner-loved content, and meet compliance needs without creating administrative overhead. In a world where every tool is expected to do more with less, Ethena delivers for admins, employees, and leadership teams alike.

Reports to

Erin Paugh, Senior Sales Engineer

What you'll do

• Partner with AEs and CSMs during the sales cycle to understand customer needs, demo Ethena's platform, and help build proposals that address customer pain points.

• Help maintain and refine the Ethena demo environment so it reflects our latest AI features, use cases, and real-world client setups.

• Build custom walkthroughs, prototypes, and tailored demos for deals, such as custom content builds, course-editing demonstrations, and integrations.

• Translate product, content, and AI feature specs into customer-ready language, both in live calls and in sales assets.

• Build a deep understanding of our solutions and field technical and implementation questions on topics such as data security, HRIS integrations, and customization, escalating the most complex to your manager.

• Draft responses for RFPs, pilots, and security reviews

• Collect real-time feedback from prospects and relay it back to Product and Engineering.

• Create and maintain sales-ready assets such as talk tracks, decks, video tutorials and Looms, and objection handling.

• Enable AEs and CSMs on new product updates, features and functionality. 

What makes a great candidate

• Some experience in a Sales Engineering, Sales, Implementation, or technical customer-facing role at a SaaS company

• Ability to tell a clear story with a technical product, especially on calls with HR, IT, Security, and Legal stakeholders.

• Exposure to the discovery and technical demo stages of a sales cycle.

• An ownership mindset: you'll grow into being a go-to resource on demos, pre-sales technical support, and product fluency.

• Credibility with sales reps and the comfort to work closely with leadership.

• Bias toward clarity, fast execution, and iteration over polish.

• Familiarity with, or the ability to quickly learn, AI-powered tools, APIs, and enterprise integrations (LMS, HRIS, SSO, etc.).

• A self-starter who takes ownership with a "roll up your sleeves" mentality, is comfortable with ambiguity, and proactively surfaces problems and solutions. You'll have a manager invested in your growth and ready to coach, and we're looking for someone eager to learn and grow into the role.

• We're an early-stage startup, so we're not just looking for someone to run a playbook. We want you to help build it.

• Passion for what we're building here at Ethena and strong alignment with our core values.

What's going to be the hardest part

Getting up to speed on a frequently innovating product and several compliance domains quickly enough to translate complex features into clear value for the customers we're looking to win.

At Ethena, we're committed to fair and equitable compensation. We carefully evaluate each candidate's skills and qualifications to provide our best possible offer upfront. Our no-negotiation policy ensures that our first offer is always our best offer, promoting pay equity throughout our organization.     Physical Demands This is sedentary work that primarily involves sitting/standing in a home office environment.   Location Ethena is a remote-first organization and is currently hiring candidates based in the United States. We are not currently offering employer visa sponsorship for this role.   AI Usage in Interviews: We’re big fans of AI and use it heavily in our day-to-day work. That said, to ensure fairness and accurate skill assessment, we do not allow the use of AI tools (including note takers, transcription tools, or recordings) during interviews. If you have questions or need accommodations, we’re happy to chat — just let us know.   Benefits The benefits offered for this position can be found here. We provide unlimited PTO.   How to Apply Applications for this position will be accepted via our job board. Excited about the opportunity, but worried you don’t meet all the requirements? Apply anyway, and give us both the chance to find out. We welcome you to read more about our approach to job descriptions by our Chief People Officer, Melanie Naranjo. Curious to know what it’s like to interview with us? Read more here.   Ethena is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We believe that a successful organization is one that celebrates its employees for who they are, who they love, and the unique lens through which they experience the world. Ethena does not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other legally protected status. We understand that our differences make us better. They empower us to learn from each other, lean on each other, and create a product and community that models the behavior we hope to see in others.       Disclaimer: The salary, other compensation, and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.